Subject: RE:Please contact the customer - Request cancel #Ref 20241204003224541
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 05 Dec 2024 07:42:22 -0800

Hello Gloria / Walmart-

Thank you for your email.  Unfortunately, it is too late to cancel Order # 200012548386853/ Purchase Order No: 108934031359534.  This order has already shipped on FedEx tracking # 770508738323.

Sincerely,

Jerson

Designer Living Customer Service

===============================================================================

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Gloria Williams

Customer Order Number: 200012548386853

Purchase Order No: 108934031359534

Reason for Contact:  Request cancel

Item name/number:   None/129158108

Agent message:   Cancellation is requested

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team