Subject: RE:Please contact the customer - Price Error/Image or Description Issue #Ref 20241203003224500
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 04 Dec 2024 15:01:26 -0800

Hi,

Thank you for your email. When it comes to logistics we don't have control with that.

Thanks,

Jerson

Customer Service

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Laurie Bybee

Customer Order Number: 200012825336565

Purchase Order No: 108933714312179

Reason for Contact:  Price Error/Image or Description Issue

Item name/number:   Comfort Spaces Queen Sheet Set, Flannel Bed Sheets Queen, 100% Cotton Bed Sheets Set with Deep Pocket, 4-Piece, Bed Size: Queen, Actual Color: Novalty Multi Forest Animals/1067441151

Agent message:   Customer wants to receive the order on monday

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team