From: "info@designerliving.com" Date: Wed, 04 Dec 2024 14:19:04 -0800 Subject: RE:Please contact the customer - Damaged/Missing Parts/Not Received #Ref 20241204003424534 Message-Id: To: "a-7715B03DDAC348CA8FC865183DFBA99B@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Amanda,

Thank = you for reaching out. Upon checking with FedEx, your order with the t= racking number 282508816218 has been delivered on 12/04/2024. We= ask that you first check with other family members, neighbors and around t= he outside of your home to ensure the package was not misplaced.

Sincerely,

Gis= elle

Designer Living Customer S= ervice

info@designerliving.com=

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Dear Designer Living= Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer fo= r the order below. The customer is receiving a copy of this message.

Customer Name: amanda rowan

Customer Order Number: 200012413229119

Purcha= se Order No: 108933796052558

Reason for Contac= t: Damaged/Missing Parts/Not Received

Item na= me/number: Regency Heights King/Cal King Reversible Seersuc= ker Floral Bedding Comforter Sets 3 Piece Lightweight Navy/Blue Botanical F= lowers Bedding Sets with Pillow Shams, Bed Size: King, Actual Color: Navy/B= lue/5454959617

Agent message: Customer didn&= #39;t receive the item and wanted a refund. Thank you.

What you need to do now:

1. Reply to this = message to contact the customer, and do so within 48 hours, per the guideli= nes outlined in the Marketplace Seller Customer C= are Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team