Subject: RE:Re: Message from Walmart.com Customer: Ask a question, 200012706643670 #Ref 20241202003124477
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 03 Dec 2024 14:12:45 -0800

Hello Janice,

Unfortunately, we are unable to make any changes to the order once it has been placed. We apologize for any inconvenience this may cause.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

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Sorry but was mistake

On Tue, Dec 3, 2024, 11:45 AM Designer Living Inc. <[email-masked]> wrote:

Hello Janice-

Thank you for your email. Upon checkin here on our system we confirmed that the order that you made was color grey.

Sincerely,

Kyle

Designer Living

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Dear Designer Living Inc.,

Janice AMIDON wants to connect with you for the order below:

Customer Order Number:  200012706643670

Purchase Order No:  108933698034133

Reason for Contact:  Ask a question

Item name/number:  Regency Heights King/Cal-King Comforter Sets Reversible 3 Piece Extra Soft Bedding with Pillow Shams Grey/5081718750

Customer Message:

wanted color Sage green not grey

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team