Subject: RE:Message from Walmart.com Customer: Where is my order, 200012646656197 #Ref 20241202003124489
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 03 Dec 2024 08:47:54 -0800

Hello Vivian-

Thank you for your emal. The order number that you have provided does not have any records here in our system. Can you double check the order number? Thank you.

Sincerely,

Kyle

Designer Living

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Dear Designer Living Inc.,

Vivian YE wants to connect with you for the order below:

Customer Order Number:  200012646656197

Purchase Order No:  None

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces Queen Size Comforter Sets, 9-Piece Bed in a Bag Queen, Orange Bedding Comforter Set with Comforter, Flat Sheet, Fitted Sheet with Side Pockets/848203619

Customer Message:

Why is our order cancelled without a reason?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team