Subject: RE:Message from Walmart.com Customer: Where is my order, 200012321286397 #Ref 20241130003424407
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 02 Dec 2024 10:33:49 -0800

Hello Cindy,

Thank you for reaching out.

The package has been sent from our warehouse, but it appears that FedEx has not yet scanned it. We will contact them directly and send a replacement so that you can receive your order as soon as possible. We sincerely apologize for any inconvenience this may have caused.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

===============================================================================

Dear Designer Living Inc.,

Cindy Horton wants to connect with you for the order below:

Customer Order Number:  200012321286397

Purchase Order No:  108932018295338

Reason for Contact:  Where is my order

Item name/number:  Mi Zone Kids Cynthia Polyester Printed Butterfly Comforter Set in Pink/670126162

Customer Message:

Can you please tell me when my order will arrive?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team