Subject: RE:Please contact the customer - Request cancel #Ref 20241130003124400
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 02 Dec 2024 08:01:01 -0800

Hello Teresa-

Thank you for your email. This order was ship by Walmart and we do not have records of it here in our system. We highly suggest you contact Walmart Customer Service to cancel this order.

Sincerely,

Kyle

Designer Living

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: teresa shepherd

Customer Order Number: 200012766986085

Purchase Order No: 108933693302892

Reason for Contact:  Request cancel

Item name/number:   None/5081718750

Agent message:   Cancellation is requested

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team