From: "info@designerliving.com" <info@designerliving.com>
Date: Mon, 02 Dec 2024 08:25:46 -0800
Subject: RE:Please contact the customer - Damaged/Missing Parts/Not Received  
 #Ref 20241201003124430
Message-Id: <UVSUE83UROU4.Q6NNA63DRT4I@eecuswebserver2>
To: "a-0B15CBF7E85A4BC7B161427527A8E419@relay.walmart.com"
	<a-0B15CBF7E85A4BC7B161427527A8E419@relay.walmart.com>
MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable

<p>Hello <span style=3D"text-wrap-mode: wrap;">Zenzele&nbsp;</span>/ Walmar=
t-</p><p>&nbsp;</p><p>Thank you for your email.&nbsp; Upon checking with Fe=
dEx, your order#:<span style=3D"text-wrap-mode: wrap;">200012786173639</spa=
n>/ Purchase order #:&nbsp;<span style=3D"text-wrap-mode: wrap;">1089335862=
06635&nbsp;</span>with the tracking#:&nbsp;770330803567 has been delivered =
on 12/1/24.&nbsp; We ask that you first check with other family members, ne=
ighbors and around the outside of your home to ensure the package was not m=
isplaced.&nbsp;</p><p>&nbsp;</p><p>Sincerely,</p><p>Kyle</p><p>Designer Liv=
ing Customer Service</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br/></p><p>Dear Designer Liv=
ing Inc.&nbsp;</p><p><br/></p><p>** THIS IS AN ESCALATION **</p><p><br/></p=
><p>This is Walmart Customer Care, contacting you on behalf of the customer=
 for the order below. The customer is receiving a copy of this message.</p>=
<p><br/></p><p><strong> Customer Name:</strong>&nbsp;Zenzele Fulton</p><p><=
strong>Customer Order Number:</strong>&nbsp;200012786173639</p><p><strong>P=
urchase Order No:</strong>&nbsp;108933586206635</p><p><strong> Reason for C=
ontact: </strong>&nbsp;Damaged/Missing Parts/Not Received</p><p><strong> It=
em name/number: </strong>&nbsp; Comfort Spaces King Bed in a Bag, 9 Pieces =
Bedding Comforter Sets with Down Alternative Comforter, Sheet Set and Side =
Pockets, Aqua Bed Set King Size, Bed Size: King, Actual Color: Aqua/1941052=
666</p><p><strong> Agent message: </strong>&nbsp; Hi, This is walmart.com. =
Customer contacted us in regard with the order that was lost. Customer woul=
d like to request a refund. Please contact our customer as soon as possible=
. Thank you.</p><p><br/></p><p><br/></p><p><strong>What you need to do now:=
</strong></p><p>1. Reply to this message to contact the customer, and do so=
 within 48 hours, per the guidelines outlined in the <a href=3D"https://sel=
lerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Requiremen=
ts">Marketplace Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.c=
om/o/eJwczFFqxCAQANDTrJ_BGUfHfPiRSAqF_SjtCazjbIWsC2nY0tsXeoEnqagL1ExLwM5Znh=
HQfCVL6BRB5bNW0kYePANXLUFFrFrTE1okQAsQvXM4yewgstYYJbgQ24Xs0fbyO_2U_V6Oc6qPu=
-mjdmnjfJVkV_B5feEt-oXWzCsEIGSPvMSNYDZH6kMfF7LSvvtttGPvzz5u_86Zcs5vF7d8bNfr=
9m6eCf8CAAD__yFrObw"/></p>=