From: "info@designerliving.com" <info@designerliving.com>
Date: Fri, 29 Nov 2024 08:07:30 -0800
Subject: RE:Please contact the customer - Ask a question   #Ref
 20241128003224275
Message-Id: <34MSBGVWQOU4.JHIBL84WA4C7@eecuswebserver2>
To: "a-6CB2D710A33B46C88133D46774FFB08A@relay.walmart.com"
	<a-6CB2D710A33B46C88133D46774FFB08A@relay.walmart.com>
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<p style=3D"margin-top:5px;margin-bottom:5px;margin-left: 0in"><span style=3D=
"font-family:&#39;Arial&#39;,sans-serif;color:black">Hello <span style=3D"t=
ext-wrap-mode: wrap;">John</span>,</span></p><p style=3D"margin-top:5px;mar=
gin-bottom:5px;margin-left: 0in"><span style=3D"font-family:&#39;Arial&#39;=
,sans-serif;color:black">&nbsp;</span></p><p style=3D"margin-top:5px;margin=
-bottom:5px;margin-left: 0in"><span style=3D"font-family:&#39;Arial&#39;,sa=
ns-serif;color:black">Thank you for reaching out. Upon checking with FedEx,=
 your order with the tracking number&nbsp;282032103952 has been delivered o=
n 11/27/2024.&nbsp; We ask that you first check with other family members, =
neighbors and around the outside of your home to ensure the package was not=
 misplaced.&nbsp;</span></p><p style=3D"margin-top:5px;margin-bottom:5px;ma=
rgin-left: 0in"><span style=3D"font-family:&#39;Arial&#39;,sans-serif;color=
:black">&nbsp;</span></p><p style=3D"margin-top:5px;margin-left: 0in;backgr=
ound:white"><span style=3D"font-family:&#39;Arial&#39;,sans-serif;color:bla=
ck">Sincerely,</span></p><p style=3D"margin-top:5px;margin-left: 0in;backgr=
ound:white"><span style=3D"font-family:&#39;Arial&#39;,sans-serif;color:bla=
ck">Giselle</span></p><p style=3D"margin-top:5px;margin-left: 0in;backgroun=
d:white"><span style=3D"font-family:&#39;Arial&#39;,sans-serif;color:black"=
>Designer Living Customer Service</span></p><p style=3D"margin-top:5px;marg=
in-bottom:5px;margin-left: 0in;background:white"><span style=3D"color:black=
"><a href=3D"mailto:info@designerliving.com"><span style=3D"font-family:&#3=
9;Arial&#39;,sans-serif">info@designerliving.com</span></a></span></p><p>=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D</p><p></p><p>Dear Designer Living Inc.&nbsp;</p><p><br/></p><p>**=
 THIS IS AN ESCALATION **</p><p><br/></p><p>This is Walmart Customer Care, =
contacting you on behalf of the customer for the order below. The customer =
is receiving a copy of this message.</p><p><br/></p><p><strong> Customer Na=
me:</strong>&nbsp;John Patterson</p><p><strong>Customer Order Number:</stro=
ng>&nbsp;200012720949071</p><p><strong>Purchase Order No:</strong>&nbsp;108=
932643521420</p><p><strong> Reason for Contact: </strong>&nbsp;Ask a questi=
on</p><p><strong> Item name/number: </strong>&nbsp; Comfort Spaces Queen Si=
ze Comforter Set, 5-Piece Floral Bedding Set for All Season, Red/Black Quee=
n Comforter Set with Bed Skirt, Bed Size: Queen, Actual Color: Red/Black, T=
heme: Comforter Set/844829306</p><p><strong> Agent message: </strong>&nbsp;=
 Greetings,

The customer has reached out to us again claiming that they have not yet re=
ceived the order. Please look into this issue and assist the customer accor=
dingly.

Regards,
Walmart Customer Care.</p><p><br/></p><p><br/></p><p><strong>What you need =
to do now:</strong></p><p>1. Reply to this message to contact the customer,=
 and do so within 48 hours, per the guidelines outlined in the <a href=3D"h=
ttps://sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_=
Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.c=
om/o/eJwczF1qwyAcAPDTxMfg_1N98CFJWxj0YWwnsFE7IbWQhY7dfrAL_HJMlZSLKREcobciEM=
xXdGolUHUoNxEXBLOENfsEoJRVi2kRLTIAemABCSOvgbSG4DPUGwIMbPeypd_xJ22PtB_j-nyY1=
teWSz_ectRlxpMDOxHNrIv3QHRidY4vl9n6yeyx9foc2Oby3e697Ft7tX7_d464LMv7QNPn-Xo9=
f5hXxL8AAAD__2FsOI8"/></p>=