Subject: RE:Message from Walmart.com Customer: Ask a question, 200012714797966 #Ref 20241127003224262
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 27 Nov 2024 13:41:09 -0800

Hello Shalai/ Walmart-

Thank you for your email.  Unfortunately, it is too late to change the color of your Order # 200012714797966, as this order is already processing and too far into the system to prevent shipment at this time.

Sincerely,

Jerson

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

Shalai Peay wants to connect with you for the order below:

Customer Order Number:  200012714797966

Purchase Order No:  None

Reason for Contact:  Ask a question

Item name/number:  Regency Heights Full/Queen Comforter Sets Reversible 3 Piece Extra Soft Bedding with Pillow Shams Grey/5062629443

Customer Message:

i was wondering if i was able to change the color? i meant to get sage and i accidentally kept grey.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team