From: "info@designerliving.com" Date: Mon, 25 Nov 2024 13:08:16 -0800 Subject: RE:Re: Message from Walmart.com Customer: Ask a question, 200012341313018 #Ref 20241108003423902 Message-Id: To: "c-ECC2F9B6638C4909B3212292143496CE@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

This has been noted and we sincerely apologize for th= e circumstances.

Sincerely,

Kyle

Designe= r Living

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

I will call right now. I call= ed them yesterday. This is absolutely ridiculous beyond belief.

= Sent from my iPhone

On Nov 25, 2024, at 2:22=E2=80= =AFPM, Designer Living Inc.

=EF=BB=BF
Hell= o-

We have contacted Walmart customer service to check th= e update regarding your refund, but they informed us that the customer need= s to be the one to contact them for verification purposes. We suggest that = you contact Walmart customer service to check the refund status of your case.

We apologize for the circumstances.

Sincerely,
Kyle
Designer Living

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D
I=E2=80=99ve contacted them again and still have not = received my refund. I=E2=80=99m very angry and upset over this?
<= /p>
Sent from my iPhone

On Nov 14, 2024, at 3:= 35=E2=80=AFPM, Nicole LaBelle
=EF=BB=BF They are= giving me the run around. They keep telling me to reach out to you. Please= contact them ASAP
Sent from my iPhone

On Nov 14, 2024, at 3:29=E2=80=AFPM, Designer Living Inc.
=EF=BB=BF
Hello Jonathan-

We have inves= tigated the case further and confirmed that we did process the refund but w= almart is not allowing us to do so and cacnelled the refund request. We hig= hly suggest you contact Walmart customer service 1 (800) 925-6278 to request for a refund regarding the damaged item.<= /p>

Sincerely,
Kyle
Designer Living

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
The comfort= er is in shreds. I sent you pictures and you offered to send me a rep= lacement and I said No, I didn=E2=80=99t want another and this conversation= has been going on since the end of October and I requested a refund. I=E2=80= =99ve asked several updates about the refund and been getting the round around. This is absolutely ridiculous&nb= sp;
Sent from my iPhone

On Nov 14, 20= 24, at 10:30=E2=80=AFAM, Designer Living Inc.
=EF= =BB=BF
Hello Jonathan-

Did you already process a re= turn request and returned the damaged item?

Sincerely,Kyle
Designer Living

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
This has be= en More than 14 days and I still have not received a refund? This item is d= efective.

I will contact the better business bureau= as I=E2=80=99ve emailed you several times with no status or update? =

Sent from my iPhone

On Nov 8, 2024, at 4:51=E2=80=AFPM, Designer Living Inc.
=EF=BB=BF
Hi / Walmart -

We will u= pdate you as soon as possible

Thanks,
Jerson
=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D
Hello,

Again I am followin= g up on the refund?
Sent from my iPhone

On Nov 4, 2024, at 9:43=E2=80=AFAM, Nicole LaBelle
=EF=BB=BF Hello,

I am following up on the ref= und.

Thank you
Sent from my iPhone

On Oct 31, 2024, at 6:14=E2=80=AFPM, Designer Living = Inc.
=EF=BB=BF
You have a message from Des= igner Living Inc. - Walmart.com

<= strong>Sales Order Id: 200012341313018
Item: <= /strong> Intelligent Design 3-Piece Faux Fur Reversible King/Cal King= Comforter Set Soft Fluffy Textured Blanket Bedding Set, Gray

Hi- This has been noted! Please wait for the confirmation = of refund. I will let you know once it done. Thanks, Jerson Designer Living= Customer Service info@designerliving.com

<= p>Walmart Customer Service Team