Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20241120003124134
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 21 Nov 2024 07:24:49 -0800

Hello Liam / Walmart-

Thank you for your email.  Upon checking with FedEx, your order#:200012579431661/ Purchase order #: 108932435984923 with the tracking#: 281944482118 has been delivered on 11/20/24.  We ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not misplaced.

Sincerely,

Kyle

Designer Living Customer Service

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Liam Goodridge

Customer Order Number: 200012579431661

Purchase Order No: 108932435984923

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Regency Heights Textured Waffle Like Full/Queen Comforter Sets 3 Piece Bedding with Pillow Shams Sage Green/5083308760

Agent message:   This is Walmart contacting on behalf of the customer. Customer didn't get their order.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team