From: "info@designerliving.com" <info@designerliving.com>
Date: Wed, 20 Nov 2024 14:15:56 -0800
Subject: RE:Message from Walmart.com Customer:  Ask a question,
 200012549438081   #Ref 20241120003124132
Message-Id: <85TVCRG8OOU4.25F86N249SM33@eecuswebserver2>
To: "c-FE4156712C8540C182BF2EBD6E2100A3@relay.walmart.com"
	<c-FE4156712C8540C182BF2EBD6E2100A3@relay.walmart.com>
MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable

<p>Hello <span style=3D"text-wrap-mode: wrap;">RuthAnn&nbsp;</span>/ Walmar=
t -</p><p><br/></p><p>We have processed the replacement order for the missi=
ng item. Please allow 5-7 business days for FedEx Ground delivery.&nbsp;</p=
><p><br/></p><p><br/></p><p>Sincerely,</p><p>Kyle</p><p>Designer Living Cus=
tomer Service</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>Dear Designer Living Inc.,&nbsp=
;</p><p><br/></p><p>RuthAnn Snodgrass wants to connect with you for the ord=
er below:</p><p><br/></p><p><strong> Customer Order Number</strong>:&nbsp; =
200012549438081</p><p><strong> Purchase Order No</strong>:&nbsp; 1089321219=
02371</p><p><strong> Reason for Contact: </strong>&nbsp;Ask a question</p><=
p><strong> Item name/number:</strong>&nbsp; Serta Plush Queen Top Heated Pl=
ush Electric Mattress Pad, Auto Shut Off Ultra-Soft Waterproof Heating Matt=
ress Protector with Dual Controller and 10 Heat Settings White/1403366020</=
p><p><br/><br/></p><p><strong>Customer Message</strong>:<br/></p><p>I am re=
questing that a refund be given for one of the unpacked/shipped items. &nbs=
p;The order was placed for THREE heated mattress pads and only TWO were del=
ivered. &nbsp;FedEx package 779976070443 said it was to include TWO of the =
three mattress pads, but there was only one in the package.</p><p><br/></p>=
<p><strong>What you need to do now:</strong></p><p>1. Reply to this message=
 to contact the customer, and do so within 48 hours, per the guidelines out=
lined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D00=
0006402#Customer_Service_Requirements">Marketplace Seller Customer Care Req=
uirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/><br/></p><p>Thank =
you,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br/></p><p><img wid=
th=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/e=
JwczE9qKyEYAPDTjMvh--fnuHCR-Aw8yKK0JzCjpsLEwHRI6e0LvcCvhNxYpZoa0DGhACmbz8C-=
-labOEV7K9Z7kbY6tqjIajObHghIEAmIQIhnLh4dqKy6FGdveRLY65Z_5u-8PfJ-zOvzYfpYe6n=
j-F_CJQladUhxsQIRFzpfKJ3_aSIEOLHZQx_tOQmU-tXvo-5bf_Vx_3OOEGN8m_j0ka7X9G5egX=
4DAAD__3LiOI4"/></p>=