From: "info@designerliving.com" <info@designerliving.com>
Date: Wed, 20 Nov 2024 13:12:43 -0800
Subject: RE:Message from Walmart.com Customer:  Ask a question,
 200012549438081   #Ref 20241120003124128
Message-Id: <5HRP1CZ7OOU4.CEKOM77JMHF21@eecuswebserver2>
To: "c-443391D5A6B84A708A6B4648982DE3BA@relay.walmart.com"
	<c-443391D5A6B84A708A6B4648982DE3BA@relay.walmart.com>
MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable

<p>Hello <span style=3D"text-wrap-mode: wrap;">RuthAnn</span>-</p><p>&nbsp;=
</p><p>FedEx confirmed delivery of this package, and provided a photo of wh=
ere the package delivered.&nbsp; Unfortunately based on these conditions, w=
e are unable to assist further with your claim at this time.&nbsp; You may =
want to file a police report or file a claim with your home owner=E2=80=99s=
 insurance.</p><p>&nbsp;</p><p>Thank you,</p><p>Kyle</p><p>Customer Service=
 Rep</p><p>Designer Living</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>Dear Designer Li=
ving Inc.,&nbsp;</p><p><br/></p><p>RuthAnn Snodgrass wants to connect with =
you for the order below:</p><p><br/></p><p><strong> Customer Order Number</=
strong>:&nbsp; 200012549438081</p><p><strong> Purchase Order No</strong>:&n=
bsp; 108932121902371</p><p><strong> Reason for Contact: </strong>&nbsp;Ask =
a question</p><p><strong> Item name/number:</strong>&nbsp; Serta Plush Quee=
n Top Heated Plush Electric Mattress Pad, Auto Shut Off Ultra-Soft Waterpro=
of Heating Mattress Protector with Dual Controller and 10 Heat Settings Whi=
te/1403366020</p><p><br/><br/></p><p><strong>Customer Message</strong>:<br/=
></p><p>I received the order in two shipments. According to the shipment in=
formation, one package was to have one item, and the second package contain=
 two. &nbsp;However, they each only included one item. &nbsp;I am requestin=
g a refund of the heated mattress pad or, alternatively, to have the item t=
hat was not shipped be sent to me.</p><p><br/></p><p><strong>What you need =
to do now:</strong></p><p>1. Reply to this message to contact the customer,=
 and do so within 48 hours, per the guidelines outlined in the <a href=3D"h=
ttps://sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_=
Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/><br/></p><p>Thank =
you,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br/></p><p><img wid=
th=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/e=
JwczM1qhDAQAOCnMUeZzIwxc8ghuh4KeyjtE-R3G3CzYMXSty_0Bb7sQiXDRRWnZ0KNk9Wivlwo=
NtoqAow6UiwZK2QIs5lyYImimkNA1hpBWyCSEVNNQaxJRDGBTgPDUfbwO_6E_RmOc0yvp2o9tVz=
6-ZYdM5Ho2-TNYtnPYL1Z2LAVi7eNFq8O13p9DQy5fLdHL8fertYf_87p1nV9H8h_bvf79qEuh3=
8BAAD__0V2Ogg"/></p>=