Subject: RE:Message from Walmart.com Customer: Ask a question, 200012589794592 #Ref 20241118003224097
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 19 Nov 2024 12:42:36 -0800

Hi Amber / Walmart -

Thank you for your email. We double check your order and you place the correct size. You can return the item and please place a correct size which is the Queen size. By returning the item, you can request a return label to your Walmart Account or you can call Walmart Customer Service.

Thanks,

Jerson

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

Amber Holte wants to connect with you for the order below:

Customer Order Number:  200012589794592

Purchase Order No:  108932018749930

Reason for Contact:  Ask a question

Item name/number:  Comfort Spaces Full Sheet Set, Flannel Bed Sheets Full, 100% Cotton Bed Sheets Set with Deep Pocket, 4-Piece/1641573381

Customer Message:

Needing to exchange ordered the wrong size.  We need a queen not full size.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team