From: "info@designerliving.com" <info@designerliving.com>
Date: Mon, 18 Nov 2024 08:08:54 -0800
Subject: RE:Please contact the customer - Return/Replace - Late to Arrive  
 #Ref 20241116003124059
Message-Id: <H14KFRLJNOU4.ZB7IVQD76VGY@eecuswebserver2>
To: "a-4D45A0942D5A49A89BA5240626FBD1B0@relay.walmart.com"
	<a-4D45A0942D5A49A89BA5240626FBD1B0@relay.walmart.com>
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<p>Hello&nbsp;<span style=3D"text-wrap-mode: wrap;">Kathy/ Walmart-</span><=
/p><p><span style=3D"text-wrap-mode: wrap;"><br/></span></p><p><span style=3D=
"text-wrap-mode: wrap;">Thank you for your email. Unfortunately, Walmart an=
d Designer Living does not have a return pick up option for return. The cus=
tomer needs to drop the return package to the assigned carrier of the retur=
n label.</span></p><p><span style=3D"text-wrap-mode: wrap;"><br/></span></p=
><p><span style=3D"text-wrap-mode: wrap;">Sincerely,</span></p><p><span sty=
le=3D"text-wrap-mode: wrap;">Kyle</span></p><p><span style=3D"text-wrap-mod=
e: wrap;">Designer Living</span></p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p></p><=
p>Dear Designer Living Inc.&nbsp;</p><p><br/></p><p>** THIS IS AN ESCALATIO=
N **</p><p><br/></p><p>This is Walmart Customer Care, contacting you on beh=
alf of the customer for the order below. The customer is receiving a copy o=
f this message.</p><p><br/></p><p><strong> Customer Name:</strong>&nbsp;Kat=
hy Gardner-Wainrib</p><p><strong>Customer Order Number:</strong>&nbsp;20001=
2293578859</p><p><strong>Purchase Order No:</strong>&nbsp;108930646221325</=
p><p><strong> Reason for Contact: </strong>&nbsp;Return/Replace - Late to A=
rrive</p><p><strong> Item name/number: </strong>&nbsp; Intelligent Design Q=
ueen Size Comforter Set, 9-Piece Bed in a Bag Queen, Coral Bedding Sets wit=
h Sheets, Bed Skirt, Bed Size: Queen, Actual Color: Coral/56028779</p><p><s=
trong> Agent message: </strong>&nbsp; The customer is unable to request ret=
urn pickup from the Walmart website as this is a marketplace item. Please a=
ssist the customer with the matter and provide a return pickup so that the =
item is returned and refunded.</p><p><br/></p><p><br/></p><p><strong>What y=
ou need to do now:</strong></p><p>1. Reply to this message to contact the c=
ustomer, and do so within 48 hours, per the guidelines outlined in the <a h=
ref=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_=
Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.c=
om/o/eJwczFFqwzAMANDTxJ9BlhTH-vCHk3Qw6MfYTuDEcmdIXchCx24_6AVeDqmQYzUa7EjW48=
CA5js49JITo4yaXSIZUtm8CBQlW2gdTQ0IyNbaERw5xt4XWAGI0GFeQbRjOHRPf_1v2u_pOPvtc=
Te1bTVrO99z4IWHCMK4DJElepnigAwO3du02AnMEWorj44h60-9NT32-qzt9nLOMM_zR0fx63K9=
Xj7NM-B_AAAA___Jpjkm"/></p>=