From: "info@designerliving.com" Date: Mon, 18 Nov 2024 07:42:47 -0800 Subject: RE: #Ref 20241117003424078 Message-Id: To: "amani-taha81@hotmail.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: 8bit Hello,


We're so sorry to hear about this issue.


May I know the order number so we can check?


Sincerely,

Giselle

Designer Living Customer Service

info@designerliving.com


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I bought cover for the bed from your products from Macy's store I attached the photo in this email . It is really great. I put it in the washing machine and as written in the instructions, with cold water only. Unfortunately, after washing, its softness was gone. I don’t know what the solution is and I can’t return it. It has been a while since I bought it. What do you advise me to do to restore its softness?


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