From: "info@designerliving.com" <info@designerliving.com>
Date: Thu, 14 Nov 2024 10:02:04 -0800
Subject: RE:Message from Walmart.com Customer:  Where is my order,
 200012418968565   #Ref 20241114003124013
Message-Id: <KBT7GADCMOU4.8TRUPI40LIEZ2@eecuswebserver2>
To: "c-1D4F6D506954441FB1246E4F8D41966F@relay.walmart.com"
	<c-1D4F6D506954441FB1246E4F8D41966F@relay.walmart.com>
MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable

<p>Hello <span style=3D"text-wrap-mode: wrap;">Karen&nbsp;</span>/ Walmart-=
</p><p>&nbsp;</p><p>Thank you for your email. We are sorry to hear your ord=
er has not arrived. Unfortunately, we cannot see further into FedEx&#39;s s=
ystem as to why this package was delayed; therefore, we have opened a lost =
package investigation with FedEx. Generally, this will take anywhere betwee=
n 1-8 business days to resolve; however, it can be completed sooner. Once F=
edEx completes their investigation, they will notify us of the results; and=
 we in turn will contact you with an update. We appreciate your patience wh=
ile the investigation is in progress. Thank you!</p><p>&nbsp;</p><p>Sincere=
ly,</p><p>Kyle</p><p>Designer Living Customer Service</p><p>=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p=
><p></p><p>Dear Designer Living Inc.,&nbsp;</p><p><br/></p><p>Karen Crawfor=
d wants to connect with you for the order below:</p><p><br/></p><p><strong>=
 Customer Order Number</strong>:&nbsp; 200012418968565</p><p><strong> Purch=
ase Order No</strong>:&nbsp; 108930956690137</p><p><strong> Reason for Cont=
act: </strong>&nbsp;Where is my order</p><p><strong> Item name/number:</str=
ong>&nbsp; Serta Plush Queen Top Heated Plush Electric Mattress Pad, Auto S=
hut Off Ultra-Soft Waterproof Heating Mattress Protector with Dual Controll=
er and 10 Heat Settings White/1403366020</p><p><br/><br/></p><p><strong>Cus=
tomer Message</strong>:<br/></p><p>Cancel due to delay.</p><p><br/></p><p><=
strong>What you need to do now:</strong></p><p>1. Reply to this message to =
contact the customer, and do so within 48 hours, per the guidelines outline=
d in the <a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006=
402#Customer_Service_Requirements">Marketplace Seller Customer Care Require=
ments.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/><br/></p><p>Thank =
you,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br/></p><p><img wid=
th=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/e=
JwczE1KxTAQAODTNMuSSSaTdDEL7Q8IbyF6gnQyfQb68qCWircXvMBXOG-eUI0yRA9kXQQyX6yD=
DzRoXFcRX3yKQoEUssi6uhzUVHbWIQAgEAagXiiJxQ1Rk4qk2KE9dM-__U_eH_k4e3k-TG1Si7b=
zrTBMuNAULA0BEWF5BYc045ImhIFoMQfXtj07tEW_673psdertvu_c_I4ju-df_mcb7f5w1zs_g=
IAAP__bNg6RQ"/></p>=