Subject: RE:Message from Walmart.com Customer: Cancel my order, 200012586561082 #Ref 20241112003123983
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 13 Nov 2024 07:36:00 -0800

Hello Vicki / Walmart-

Thank you for your email.  Unfortunately, it is too late to cancel Order # 200012586561082/ Purchase Order No: 108931997539988, as this order is already processing and too far into the system to prevent shipment at this time.

Sincerely,

Kyle

Designer Living Customer Service

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Dear Designer Living Inc.,

Vicki McDaniel wants to connect with you for the order below:

Customer Order Number:  200012586561082

Purchase Order No:  108931997539988

Reason for Contact:  Cancel my order

Item name/number:  Serta Plush Queen Top Heated Plush Electric Mattress Pad, Auto Shut Off Ultra-Soft Waterproof Heating Mattress Protector with Dual Controller and 10 Heat Settings White/1403366020

Customer Message:

Cancellation is requested

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team