From: "info@designerliving.com" <info@designerliving.com>
Date: Tue, 12 Nov 2024 07:47:13 -0800
Subject: RE:Please contact the customer - Return/Replace - Lost in Transit  
 #Ref 20241112003423969
Message-Id: <4S9OAAAPLOU4.ZITHA4MAPFQ83@eecuswebserver2>
To: "a-1B795EC19EC0418685477B5DE50A566D@relay.walmart.com"
	<a-1B795EC19EC0418685477B5DE50A566D@relay.walmart.com>
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<p>Hello Anthony,</p><p><br/></p><p>Thank you for letting us know. We will =
open<span style=3D"font-family: Arial, sans-serif; background-color: white;=
">&nbsp;a lost package investigation with FedEx. Generally, this will take =
anywhere between 1-8 business days to resolve; however, it can be completed=
 sooner. Once FedEx completes their investigation, they will notify us of t=
he results; and we in turn will contact you with an update. We appreciate y=
our patience while the investigation is in progress. Thank you!</span></p><=
p style=3D"margin-top:5px;margin-bottom:5px;margin-left: 0in"><br/></p><p s=
tyle=3D"margin-top:5px;margin-left: 0in;background:white"><span style=3D"fo=
nt-family:&#39;Arial&#39;,sans-serif;color:black">Sincerely,</span></p><p s=
tyle=3D"margin-top:5px;margin-left: 0in;background:white"><span style=3D"fo=
nt-family:&#39;Arial&#39;,sans-serif;color:black">Giselle</span></p><p styl=
e=3D"margin-top:5px;margin-left: 0in;background:white"><span style=3D"font-=
family:&#39;Arial&#39;,sans-serif;color:black">Designer Living Customer Ser=
vice</span></p><p style=3D"margin-top:5px;margin-bottom:5px;margin-left: 0i=
n;background:white"><span style=3D"color:black"><a href=3D"mailto:info@desi=
gnerliving.com"><span style=3D"font-family:&#39;Arial&#39;,sans-serif">info=
@designerliving.com</span></a></span></p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p></=
p><p>Dear Designer Living Inc.&nbsp;</p><p><br/></p><p>** THIS IS AN ESCALA=
TION **</p><p><br/></p><p>This is Walmart Customer Care, contacting you on =
behalf of the customer for the order below. The customer is receiving a cop=
y of this message.</p><p><br/></p><p><strong> Customer Name:</strong>&nbsp;=
Anthony Noland</p><p><strong>Customer Order Number:</strong>&nbsp;200012701=
904979</p><p><strong>Purchase Order No:</strong>&nbsp;108930749003649</p><p=
><strong> Reason for Contact: </strong>&nbsp;Return/Replace - Lost in Trans=
it</p><p><strong> Item name/number: </strong>&nbsp; Madison Park Essentials=
 Brystol 24 Piece Room in a Bag in Brown, Bed Size: Queen, Actual Color: Br=
own/126348374</p><p><strong> Agent message: </strong>&nbsp; Hello, this is =
Walmart support, the cx did not receive the order she asked the neighbors a=
nd her family, the order delivered to the wrong address, please issue a ref=
und // replacement ASAP and send a confirmation email to the cx from your e=
nd.</p><p><br/></p><p><br/></p><p><strong>What you need to do now:</strong>=
</p><p>1. Reply to this message to contact the customer, and do so within 4=
8 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.w=
almart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Marke=
tplace Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.c=
om/o/eJwczMFqAyEQANCvWY_LjI46HjwkxkMhh9J-wUbHVNgYsEtK_77QH3g1bs04EiURvUHSAO=
jVV0Rf2GrDxI0LEzlplW9BOxYmgaZ61KAJETUSAISVNZiKxeCtgoTaFoIp-_a7_mz7Y5vHWp4P1=
UfpVcbxViOefbA5YcgJCNmxJe_P9pItnKxzFzVjH-25EFT57vchc--vPu7_zhFTSu-LOX3m6zV_=
qFfUfwEAAP__tRs5LA"/></p>=