From: "info@designerliving.com" Date: Mon, 11 Nov 2024 14:02:05 -0800 Subject: RE:Re: Message from Walmart.com Customer, Ref ID: F9896E67E6E54AF6885C88AAC9A0BA9E #Ref 20241109003423917 Message-Id: To: "pc-F9896E67E6E54AF6885C88AAC9A0BA9E@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hello Lorena,

Thank you for sending the photo of your order numbe= r.

= After reviewing, I see that this or= der was fulfilled by Walmart, and unfortunately, we do not have access to i= t in our system. However, you can reach out to Walmart Customer Service dir= ectly for further assistance=E2=80=94they will be happy to help with your c= oncern.

We sincerely apologize for the= inconvenience.

<= /span>

Sincerely,

<= p>Giselle

Designer Living Customer Service

info@designerliving.com

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Please see attached

On Mon, Nov 11, 2024, 12:18 Designer Living Inc. <ps-F9896E67E6E5= 4AF6885C88AAC9A0BA9E@relay.walmart.com> wrote:

Hello Lorena,

Thank you for reaching= out.

We apologize for the inconvenience. In order to ass= ist you further, could you please provide your order number? Thank you!
=

Sincerely,
Giselle
Designer Living Customer Serv= ice
info= @designerliving.com
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Hi Des= igner Living Inc.,

You have received an inq= uiry from Lorena Toro

you sent me sheets= different color than the picture, those were shown as white or cramy but I= got light green? I paid for what I saw

You can respond t= o the customer directly by replying to this email. Please respond to this i= nquiry within 48 hours based on ourMarketplace Seller Custome= r Care Requirements. We will keep a copy of each email sent and receive= d to help resolve disputes, improve customer experience, and assess seller = performance.

Thank you,
Walmart Customer Servic= e Team

RefID: F9896E67E6E54AF6885C88AAC9A0BA9E

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