Subject: RE:Message from Walmart.com Customer: Ask a question, 200012415341369 #Ref 20241111003223958
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 11 Nov 2024 13:52:59 -0800

Hello Marsha / Walmart -

Thank you for your email. I highly suggest you may return the item and place a new order. You might be receiving with the same item. By returning the item you may go to your Walmart account and request a return label or you may contact the Walmart Customer Service for further assistance.

Best regards,

Jerson

Designer Living Customer Service
[email-masked]
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Dear Designer Living Inc.,

MARSHA  VAN WINKLE wants to connect with you for the order below:

Customer Order Number:  200012415341369

Purchase Order No:  108931267311274

Reason for Contact:  Ask a question

Item name/number:  Intelligent Design Queen Size Comforter Set, 9-Piece Bed in a Bag Queen, Coral Bedding Sets with Sheets, Bed Skirt/56028779

Customer Message:

i ordered a queen set and got a regular.  how do you replace the order for the correct one?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team