Subject: RE:Message from Walmart.com Customer: Ask a question, 200012387034715 #Ref 20241106003223894
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 06 Nov 2024 13:08:13 -0800

Hello Yana / Walmart-

Thank you for your email. We are sorry for the item that you have received . Can you please send us pictures of the items that were delivered. Thank you!

Sincerely,

Jerson

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

Yana van Maarseveen wants to connect with you for the order below:

Customer Order Number:  200012387034715

Purchase Order No:  108930330916063

Reason for Contact:  Ask a question

Item name/number:  Comfort Spaces Twin Sheet Set, Flannel Bed Sheets Twin, 100% Cotton Bed Sheets Set with Deep Pocket, 3-Piece/1808058317

Customer Message:

There was bird poop on the cardboard inside the packaging, touching the bedsheets. I noticed after putting my bedsheets in the washer. Please let me know how this issue can be resolved. Thank you.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team