Subject: RE:Message from Walmart.com Customer: Where is my order, 200012504850576 #Ref 20241106003423894
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 06 Nov 2024 10:20:20 -0800

Hello Kathleen,

Thank you for reaching out.

Your package was shipped from our warehouse and handed over to FedEx on 10/29/2024. However, there was a delay in scanning by FedEx, and some issues arose with the address. Fortunately, the package is now en route and should be arriving soon.

If you have any further concerns, please don’t hesitate to let me know.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

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Dear Designer Living Inc.,

Kathleen Johnson wants to connect with you for the order below:

Customer Order Number:  200012504850576

Purchase Order No:  108930329044412

Reason for Contact:  Where is my order

Item name/number:  Madison Park Long Faux Fur Throw Blanket Cozy Soft Luxury 50x60" Breathable Lightweight Blanket, Gray/54792164

Customer Message:

My order was to arrive on 11/3/2024 can you please explain what the delay is. Thank you

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team