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Message-ID: <9d7e645915ea18c5@94dea7be7aa3e133>
Date: Wed, 31 Jul 2024 09:29:40 -0700
Subject: RE:RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20240730003123722
From: "info@designerliving.com" <info@designerliving.com>
To: "c-38E9F590B3534E488796E186552F772B@relay.walmart.com" <c-38E9F590B3534E488796E186552F772B@relay.walmart.com>
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<p=20style=3d"margin-top:5px;margin-left:=200in;background:white"><span=20s=
tyle=3d"font-family:&#39;Arial&#39;,sans-serif;color:black">Hello=20Gregg,<=
/span></p><p=20style=3d"margin-top:5px;margin-left:=200in;background:white"=
><span=20style=3d"font-family:=20Arial,=20sans-serif;"><br/></span></p><p=
=20style=3d"margin-top:5px;margin-left:=200in;background:white"><span=20sty=
le=3d"font-family:=20Arial,=20sans-serif;">We=20are=20sorry=20to=20hear=20y=
our=20order=20has=20not=20arrived.=20We=20have=20opened=20a=20lost=20packag=
e=20investigation=20with=20FedEx.=20Generally,=20this=20will=20take=20anywh=
ere=20between=201-8=20business=20days=20to=20resolve;=20however,=20it=20can=
=20be=20completed=20sooner.=20Once=20FedEx=20completes=20their=20investigat=
ion,=20they=20will=20notify=20us=20of=20the=20results;=20and=20we=20in=20tu=
rn=20will=20contact=20you=20with=20an=20update.=20We=20appreciate=20your=20=
patience=20while=20the=20investigation=20is=20in=20progress.=20Thank=20you!=
</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:=200i=
n"><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif;color:black">&nb=
sp;</span></p><p=20style=3d"margin-top:5px;margin-left:=200in;background:wh=
ite"><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif;color:black">S=
incerely,</span></p><p=20style=3d"margin-top:5px;margin-left:=200in;backgro=
und:white"><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif;color:bl=
ack">Giselle</span></p><p=20style=3d"margin-top:5px;margin-left:=200in;back=
ground:white"><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif;color=
:black">Designer=20Living=20Customer=20Service</span></p><p=20style=3d"marg=
in-top:5px;margin-bottom:5px;margin-left:=200in;background:white"><span=20s=
tyle=3d"color:black"><a=20href=3d"mailto:info@designerliving.com"><span=20s=
tyle=3d"font-family:&#39;Arial&#39;,sans-serif">info@designerliving.com</sp=
an></a></span></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>We=20did=20=
not=20receive=20our=20order,=20nor=20did=20anyone=20in=20the=20surrounding=
=20apartments.=20Please=20send=20replacement=20order.=20It=20was=20for=202=
=20of=20the=20twin=20comforters.</p><p><br/></p><p><br/></p><p><br/></p><p>=
Sent=20via=20the=20Samsung=20Galaxy=20S9+,=20an=20AT&amp;T=205G=20Evolution=
=20capable=20smartphone</p><p><br/></p><p><br/></p><p>--------=20Original=
=20message=20--------</p><p>From:=20&quot;info@designerliving.com&quot;</p>=
<p>Date:=207/31/24=20&nbsp;10:05=20AM=20&nbsp;(GMT-05:00)</p><p>To:=20Gregg=
=20Leach</p><p>Subject:=20RE:Please=20contact=20the=20customer=20-=20Delive=
red=20to=20Wrong=20Location/LAD=20&nbsp;=20#Ref=2020240730003123722</p><p><=
br/></p><p>You=20have=20a=20message=20from=20Designer=20Living=20Inc.=20-=
=20Walmart.com=20&nbsp;</p><p><br/></p><hr/><p><br/></p><p><strong>=20Sales=
=20Order=20Id:=20</strong>&nbsp;200012069218188</p><p><strong>=20Item:=20</=
strong>&nbsp;=20Regency=20Heights=20Twin/Twin-XL=20Comforter=20Sets=20Rever=
sible=202=20Piece=20Extra=20Soft=20Bedding=20with=20Pillow=20Shams=20Grey,=
=20Bed=20Size:=20Twin/Twin-XL,=20Actual=20Color:=20Gray</p><p><br/></p><p><=
br/></p><p>Hello=20Gregg&nbsp;/=20Walmart-</p><p>&nbsp;</p><p>Thank=20you=
=20for=20your=20email.&nbsp;=20Upon=20checking=20with=20FedEx,=20your=20ord=
er#:<span=20style=3d"text-wrap:=20wrap;">200012069218188</span>/=20Purchase=
=20order=20#:&nbsp;<span=20style=3d"text-wrap:=20wrap;">108920715388274&nbs=
p;</span>with=20the=20tracking#:&nbsp;777604723767=20has=20been=20delivered=
=20on=207/28/24.&nbsp;=20We=20ask=20that=20you=20first=20check=20with=20oth=
er=20family=20members,=20neighbors=20and=20around=20the=20outside=20of=20yo=
ur=20home=20to=20ensure=20the=20package=20was=20not=20misplaced.&nbsp;</p><=
p>&nbsp;</p><p>Sincerely,</p><p>Kyle</p><p>Designer=20Living=20Customer=20S=
ervice</p><p>info@designerliving.com</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p=
>Dear=20Designer=20Living=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20A=
N=20ESCALATION=20**</p><p><br/></p><p>This=20is=20Walmart=20Customer=20Care=
,=20contacting=20you=20on=20behalf=20of=20the=20customer=20for=20the=20orde=
r=20below.=20The=20customer=20is=20receiving=20a=20copy=20of=20this=20messa=
ge.</p><p><br/></p><p><strong>=20Customer=20Name:</strong>&nbsp;Gregg=20Lea=
ch</p><p><strong>Customer=20Order=20Number:</strong>&nbsp;200012069218188</=
p><p><strong>Purchase=20Order=20No:</strong>&nbsp;108920715388274</p><p><st=
rong>=20Reason=20for=20Contact:=20</strong>&nbsp;Delivered=20to=20Wrong=20L=
ocation/LAD</p><p><strong>=20Item=20name/number:=20</strong>&nbsp;=20Regenc=
y=20Heights=20Twin/Twin-XL=20Comforter=20Sets=20Reversible=202=20Piece=20Ex=
tra=20Soft=20Bedding=20with=20Pillow=20Shams=20Grey,=20Bed=20Size:=20Twin/T=
win-XL,=20Actual=20Color:=20Gray/5086855640</p><p><strong>=20Agent=20messag=
e:=20</strong>&nbsp;=20Issue=20full=20refund=20or=20replacement</p><p><br/>=
</p><p><br/></p><p><strong>What=20you=20need=20to=20do=20now:</strong></p><=
p>1.=20Reply=20to=20this=20message=20to=20contact=20the=20customer,=20and=
=20do=20so=20within=2048=20hours,=20per=20the=20guidelines=20outlined=20in=
=20the=20<a=20href=3d"https://sellerhelp.walmart.com/s/guide?article=3d0000=
06402#Customer_Service_Requirements">Marketplace=20Seller=20Customer=20Care=
=20Requirements.</a>=0d=0a=20<br/>=202.=20If=20there=20has=20been=20no=20re=
ply=20to=20this=20communication=20within=2048=20hours,=20Walmart=20may=20pr=
oactively=20refund=20the=20customer.</p><p><br/></p><p><br/></p><p>Thank=20=
you,&nbsp;<br/>=20Your=20Walmart=20Customer=20Care=20Team</p><p><br/></p><p=
><img=20src=3d"http://cccp.relay.walmart.com/o/eJwczEtq8zAQAODTWEsznoc0Wmjx=
xyjwQxalPYGsRypwFHBNSm9f6AW-ElIjy9XUsDhEUgAl8xkWsZsk7zNsKLaBr5nJt81m0qJOTQ8=
IyOAIEIWZZk3SdEusULPzShPDUff0M3-n_ZGOc87Ph-kj91LH-b8E0uiv4uFCQhxZ1XkbF7UieH=
UOL-YIfbTnxFDqV7-Peuz91cf9zznDuq5vE_37iLdbfDevgL8BAAD__8yuOSw"=20alt=3d""=
=20height=3d"1px"=20width=3d"1px"/></p><p><br/></p><hr/><p><br/></p><p>Walm=
art=20Customer=20Service=20Team</p><p><br/></p><p><img=20src=3d"http://cccp=
.relay.walmart.com/o/eJwczEtqwzAQANDTWEszmo80WsyiMQ50UVr6OYCQZEdgp2BMS25f6A=
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_Jj_M3bno9zLN-76_fSa7ufz9VI53SVBBcS4plVYwqz1yCC1xjx4g5bj7au_bw9BoZ1z337N06b=
pultoKfp6-Pz9WV-dz-GfwEAAP__EJA3rw"=20alt=3d""=20height=3d"1px"=20width=3d"=
1px"/><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp=
.relay.walmart.com/o/eJwczMFqxCAQANCviceg45gZDx66wYXCHkr7BRrHrZB1wYaU_n1pr-=
_wSkjVLihKgiEARE1A6jMU5zhVJgJL-c-wZt6yxewrZfGqBdCAmqwxDh0sM5PJmwesWTMUkAn1k=
D39zN9pf6RxzNvzoVrfWpF-vJZgOfqr8_pincWIzOSXaHhxDq5EcFEjtF6fE-oiX-3eZeztbP3-=
_xxhXde3yb58xNstvqszwG8AAAD__-QYOVg"/></p>
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