Subject: RE:Please contact the customer - Request cancel #Ref 20240728003423683
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 29 Jul 2024 09:19:13 -0700

Hello Jasmine / Walmart-

Thank you for your email. Unfortunately, we cannot process the cancellation of this order. Please reach out to Walmart support so they can assist you with your concern.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

===============================================================================

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: jasmine g

Customer Order Number: 200012212694467

Purchase Order No: 108921125049882

Reason for Contact:  Request cancel

Item name/number:   None/5085003205

Agent message:   Cancellation is requested

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team