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Message-ID: <8e3371085296a22d@8f94c0d08f5ef01d>
Date: Thu, 11 Jul 2024 15:28:43 -0700
Subject: RE:Re: Re: Please contact the customer - Damaged/Missing Parts/Not Received #Ref 20240711003423385
From: "info@designerliving.com" <info@designerliving.com>
To: "c-C845BA2910C24DAD968D274EA8327DF5@relay.walmart.com" <c-C845BA2910C24DAD968D274EA8327DF5@relay.walmart.com>
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<p>Thank=20you=20for=20letting=20us=20know!=20If=20you=20have=20further=20c=
oncerns,=20please=20let=20us=20know=20and=20we=20will=20be=20happy=20to=20a=
ssist=20you.</p><p><br/></p><p=20style=3d"margin-left:=200in;=20text-wrap:=
=20wrap;=20background:=20repeat=20white;"><span=20style=3d"font-family:=20A=
rial,=20sans-serif;">Sincerely,</span></p><p=20style=3d"margin-left:=200in;=
=20text-wrap:=20wrap;=20background:=20repeat=20white;"><span=20style=3d"fon=
t-family:=20Arial,=20sans-serif;">Giselle</span></p><p=20style=3d"margin-le=
ft:=200in;=20text-wrap:=20wrap;=20background:=20repeat=20white;"><span=20st=
yle=3d"font-family:=20Arial,=20sans-serif;">Designer=20Living=20Customer=20=
Service</span></p><p=20style=3d"text-wrap:=20wrap;"><a=20href=3d"mailto:inf=
o@designerliving.com"=20target=3d"_blank"><span=20style=3d"font-family:=20A=
rial,=20sans-serif;">info@designerliving.com</span></a></p><p>=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
</p><p><br/></p><p>I=20found=20it&nbsp;</p><p><br/></p><p>On=20Thu,=20Jul=
=2011,=202024=20at=201:18=e2=80=afPM=20Designer=20Living=20Inc.=20&lt;<a=20=
href=3d"mailto:s-C845BA2910C24DAD968D274EA8327DF5@relay.walmart.com">s-C845=
BA2910C24DAD968D274EA8327DF5@relay.walmart.com</a>&gt;=20wrote:<br/></p><bl=
ockquote=20class=3d"gmail_quote"=20style=3d"margin:0px=200px=200px=200.8ex;=
border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-=
color:rgb(204,204,204)"><p=20style=3d"margin-top:5px;margin-left:0in;backgr=
ound:repeat=20white"><span=20style=3d"font-family:Arial,sans-serif">Hello=
=20<span=20style=3d"font-family:Arial,sans-serif">P</span><span=20style=3d"=
font-family:Arial,sans-serif">recious&nbsp;</span>/=20Walmart-</span></p><p=
=20style=3d"margin-top:5px;margin-left:0in;background:repeat=20white"><span=
=20style=3d"font-family:Arial,sans-serif">&nbsp;</span></p><p=20style=3d"ma=
rgin-top:5px;margin-left:0in;background:repeat=20white"><span=20style=3d"fo=
nt-family:Arial,sans-serif">We=20have=20opened=20a=20lost=20package=20inves=
tigation=20with=20FedEx.=20Generally,=20this=20will=20take=20anywhere=20bet=
ween=201-8=20business=20days=20to=20resolve;=20however,=20it=20can=20be=20c=
ompleted=20sooner.=20Once=20FedEx=20completes=20their=20investigation,=20th=
ey=20will=20notify=20us=20of=20the=20results;=20and=20we=20in=20turn=20will=
=20contact=20you=20with=20an=20update.=20We=20appreciate=20your=20patience=
=20while=20the=20investigation=20is=20in=20progress.=20Thank=20you!</span><=
/p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:0in"><span=20=
style=3d"font-family:Arial,sans-serif">&nbsp;</span></p><p=20style=3d"margi=
n-top:5px;margin-left:0in;background:repeat=20white"><span=20style=3d"font-=
family:Arial,sans-serif">Sincerely,</span></p><p=20style=3d"margin-top:5px;=
margin-left:0in;background:repeat=20white"><span=20style=3d"font-family:Ari=
al,sans-serif">Giselle</span></p><p=20style=3d"margin-top:5px;margin-left:0=
in;background:repeat=20white"><span=20style=3d"font-family:Arial,sans-serif=
">Designer=20Living=20Customer=20Service</span></p><p><span=20style=3d"font=
-size:16px;font-family:"><a=20href=3d"mailto:info@designerliving.com"=20tar=
get=3d"_blank"=20style=3d"font-family:"><span=20style=3d"font-family:Arial,=
sans-serif">info@designerliving.com</span></a></span></p><p><br/></p><p>=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d</p><p><br/></p><p>I=20still=20don=e2=80=99t=20gave=20it=20I=20che=
cked&nbsp;</p><p><br/></p><p>On=20Thu,=20Jul=2011,=202024=20at=2010:42=e2=
=80=afAM=20<a=20href=3d"mailto:info@designerliving.com"=20target=3d"_blank"=
>info@designerliving.com</a>=20&lt;<a=20href=3d"mailto:s-C845BA2910C24DAD96=
8D274EA8327DF5@relay.walmart.com"=20target=3d"_blank">s-C845BA2910C24DAD968=
D274EA8327DF5@relay.walmart.com</a>&gt;=20wrote:<br/></p><blockquote=20clas=
s=3d"gmail_quote"=20style=3d"margin:0px=200px=200px=200.8ex;border-left-wid=
th:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,2=
04,204)"><p>You=20have=20a=20message=20from=20Designer=20Living=20Inc.=20-=
=20Walmart.com=20&nbsp;</p><p><br/></p><hr/><p><br/></p><p><strong>=20Sales=
=20Order=20Id:=20</strong>&nbsp;200012094516107</p><p><strong>=20Item:=20</=
strong>&nbsp;=20Comfort=20Spaces=206-Piece=20Comforter=20Set=20Microfiber=
=20Navy=20Blue=20Bed=20in=20a=20Bag=20Hypoallergenic=20Reversible=20with=20=
Side=20Pockets=20Bed=20Sets=20for=20Twin=20Bed,=20Bed=20Size:=20Twin,=20Act=
ual=20Color:=20Blue</p><p><br/></p><p><br/></p><p><span=20style=3d"font-fam=
ily:Arial,sans-serif">Hello=20P<span=20style=3d"font-family:Arial,sans-seri=
f">recious&nbsp;</span>/=20Walmart-</span><br/></p><p=20style=3d"margin-top=
:5px;margin-bottom:5px;margin-left:0in"><span=20style=3d"font-family:Arial,=
sans-serif;color:black">&nbsp;</span></p><p=20style=3d"margin-top:5px;margi=
n-bottom:5px;margin-left:0in"><span=20style=3d"font-family:Arial,sans-serif=
;color:black">Thank=20you=20for=20your=20email.&nbsp;=20Upon=20checking=20w=
ith=20FedEx,=20your=20order=20#:&nbsp;<span=20style=3d"font-family:Arial,sa=
ns-serif">200012094516107</span>/=20Purchase=20order=20#:&nbsp;<span=20styl=
e=3d"font-family:Arial,sans-serif">108918739197630&nbsp;</span>with=20the=
=20tracking=20#:&nbsp;777215033629=20has=20been=20delivered=20on=2007/09/20=
24.&nbsp;=20We=20ask=20that=20you=20first=20check=20with=20other=20family=
=20members,=20neighbors=20and=20around=20the=20outside=20of=20your=20home=
=20to=20ensure=20the=20package=20was=20not=20misplaced.&nbsp;</span></p><p=
=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:0in"><span=20style=
=3d"font-family:Arial,sans-serif;color:black">&nbsp;</span></p><p=20style=
=3d"margin-top:5px;margin-left:0in;background:repeat=20white"><span=20style=
=3d"font-family:Arial,sans-serif;color:black">Sincerely,</span></p><p=20sty=
le=3d"margin-top:5px;margin-left:0in;background:repeat=20white"><span=20sty=
le=3d"font-family:Arial,sans-serif;color:black">Giselle</span></p><p=20styl=
e=3d"margin-top:5px;margin-left:0in;background:repeat=20white"><span=20styl=
e=3d"font-family:Arial,sans-serif;color:black">Designer=20Living=20Customer=
=20Service</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-=
left:0in;background:repeat=20white"><span=20style=3d"color:black"><a=20href=
=3d"mailto:info@designerliving.com"=20target=3d"_blank"><span=20style=3d"fo=
nt-family:Arial,sans-serif">info@designerliving.com</span></a></span></p><p=
><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Living=20In=
c.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=20**</p><p><br/=
></p><p>This=20is=20Walmart=20Customer=20Care,=20contacting=20you=20on=20be=
half=20of=20the=20customer=20for=20the=20order=20below.=20The=20customer=20=
is=20receiving=20a=20copy=20of=20this=20message.</p><p><br/></p><p><strong>=
=20Customer=20Name:</strong>&nbsp;precious=20durham</p><p><strong>Customer=
=20Order=20Number:</strong>&nbsp;200012094516107</p><p><strong>Purchase=20O=
rder=20No:</strong>&nbsp;108918739197630</p><p><strong>=20Reason=20for=20Co=
ntact:=20</strong>&nbsp;Damaged/Missing=20Parts/Not=20Received</p><p><stron=
g>=20Item=20name/number:=20</strong>&nbsp;=20Comfort=20Spaces=206-Piece=20C=
omforter=20Set=20Microfiber=20Navy=20Blue=20Bed=20in=20a=20Bag=20Hypoallerg=
enic=20Reversible=20with=20Side=20Pockets=20Bed=20Sets=20for=20Twin=20Bed,=
=20Bed=20Size:=20Twin,=20Actual=20Color:=20Blue/227396908</p><p><strong>=20=
Agent=20message:=20</strong>&nbsp;=20Good=20day,=20Seller!=20The=20customer=
=20did=20not=20receive=20the=20order=20and=20requested=20for=20a=20refund.=
=20The=20payment=20method=20that=20she=20used=20is=20no=20longer=20active=
=20and=20requested=20if=20you=20could=20refund=20the=20item=20to=20a=20Walm=
art=20card=20or=20something=20like=20a=20gift=20card.=20Please=20reach=20ou=
t=20to=20the=20customer=20as=20soon=20as=20possible=20to=20resolve=20the=20=
issue.=20Thank=20you!</p><p><br/></p><p><br/></p><p><strong>What=20you=20ne=
ed=20to=20do=20now:</strong></p><p>1.=20Reply=20to=20this=20message=20to=20=
contact=20the=20customer,=20and=20do=20so=20within=2048=20hours,=20per=20th=
e=20guidelines=20outlined=20in=20the=20<a=20href=3d"https://sellerhelp.walm=
art.com/s/guide?article=3d000006402#Customer_Service_Requirements"=20target=
=3d"_blank">Marketplace=20Seller=20Customer=20Care=20Requirements.</a>=0d=
=0a=20<br/>=202.=20If=20there=20has=20been=20no=20reply=20to=20this=20commu=
nication=20within=2048=20hours,=20Walmart=20may=20proactively=20refund=20th=
e=20customer.</p><p><br/></p><p><br/></p><p>Thank=20you,&nbsp;<br/>=20Your=
=20Walmart=20Customer=20Care=20Team</p><p><br/></p><p><img=20width=3d"1px"=
=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwcz=
FFqxCAQANDTxM8wjqOjH36kJoXCfpT2BFbHrZB1IQ1bevvCXuDVmJtxJEqiZgQGdtao7-iJPcIX=
BqxUq3fNk7W5ZafRGQmsekRAAtZaE4I1c4NSNEvTbKBiKBPBIXv-m3_zfsvHOZf7TfVRepVxvtW=
YPNmXBYOGhLQua3B-RaZt8QZ5fbXqiH20-0RQ5adfhxx7f_RxfTpnTCm9T2b53C6X7UM9Iv4HAA=
D__6cIORg"/></p><p><br/></p><hr/><p><br/></p><p>Walmart=20Customer=20Servic=
e=20Team</p><p><br/></p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20=
src=3d"http://cccp.relay.walmart.com/o/eJwczEtOwzAQANDTxMvIY49_Cy-CUyQWCMTn=
ABPPhFpKWmRSELdH4gKPM63WoyjJEIwOOqbg1DmzB0uO6yLJVS-A2i6rSyuIJoA1qpaNNqgDACA=
a58YKnpMNxCAcF-IBdZeNfscf2nbqx1ivu2qX2lguxwPnEtHdTSaBLgbnaU4-zibgaYrWhPneqZ=
751s-0f3ap7Xr7sgPqj53a9i8duZTyPNipvL--PT2eXtR3Nn8BAAD__1x2O6o"/></blockquot=
e><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.=
relay.walmart.com/o/eJwczFFqwzAMANDTxJ9BlpXI_fBH5mQw6MfYTiAsuTOkLmShY7cf7AJ=
Pk9QwkzlLnhHYg4fgvhIrzqZFClWtVFghsPgysUSMhuBaQkAC9t5P4CmMSiTFWOssUmcpA8Fhu_=
yOP7Lf5TjH8ri71ktT6-ebphxpelnw4iEjrct6meOKTNsSA_L6OrkjtV4fA4Had7t1O_b2bP327=
5wp5_w-hOVzu163D_dM-BcAAP__psM60g"/></p><img=20width=3d"1px"=20height=3d"1p=
x"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczEtOwzAQANDT1Mto=
Zjz-ZOFFcIrEAoH4HGBqT6ilpEUmBXF7JC7wapLFelajCQNBwGjJmXNyWkUjjwwo3ruoIGpDOdn=
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6Y"/></blockquote><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=
=3d"http://cccp.relay.walmart.com/o/eJwczF1KxDAQAODTNI9lZjLNJA95qGkFYR9ETxD=
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