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Message-ID: <9e0cd2fb5cfe5db4@8c34b87ffa978c96>
Date: Wed, 10 Jul 2024 12:06:07 -0700
Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD   #Ref 20240710003423367
From: "info@designerliving.com" <info@designerliving.com>
To: "a-615763CB0B4240D9A79330F68D2276EA@relay.walmart.com" <a-615763CB0B4240D9A79330F68D2276EA@relay.walmart.com>
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<p=20style=3d"margin-top:5px;margin-left:=200in;background:white"><span=20s=
tyle=3d"font-family:&#39;Arial&#39;,sans-serif;color:black">Hello=20<span=
=20style=3d"text-wrap:=20wrap;">Teresa&nbsp;</span>/=20Walmart-</span></p><=
p=20style=3d"margin-top:5px;margin-left:=200in;background:white"><span=20st=
yle=3d"font-family:&#39;Arial&#39;,sans-serif;color:black">&nbsp;</span></p=
><p=20style=3d"margin-top:5px;margin-left:=200in;background:white"><span=20=
style=3d"font-family:&#39;Arial&#39;,sans-serif;color:black">Thank=20you=20=
for=20your=20email.=20We=20are=20sorry=20to=20hear=20your=20order=20has=20n=
ot=20arrived.=20We=20have=20opened=20a=20lost=20package=20investigation=20w=
ith=20FedEx.=20Generally,=20this=20will=20take=20anywhere=20between=201-8=
=20business=20days=20to=20resolve;=20however,=20it=20can=20be=20completed=
=20sooner.=20Once=20FedEx=20completes=20their=20investigation,=20they=20wil=
l=20notify=20us=20of=20the=20results;=20and=20we=20in=20turn=20will=20conta=
ct=20you=20with=20an=20update.=20We=20appreciate=20your=20patience=20while=
=20the=20investigation=20is=20in=20progress.=20Thank=20you!</span></p><p=20=
style=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in"><span=20style=
=3d"font-family:&#39;Arial&#39;,sans-serif;color:black">&nbsp;</span></p><p=
=20style=3d"margin-top:5px;margin-left:=200in;background:white"><span=20sty=
le=3d"font-family:&#39;Arial&#39;,sans-serif;color:black">Sincerely,</span>=
</p><p=20style=3d"margin-top:5px;margin-left:=200in;background:white"><span=
=20style=3d"font-family:&#39;Arial&#39;,sans-serif;color:black">Giselle</sp=
an></p><p=20style=3d"margin-top:5px;margin-left:=200in;background:white"><s=
pan=20style=3d"font-family:&#39;Arial&#39;,sans-serif;color:black">Designer=
=20Living=20Customer=20Service</span></p><p=20style=3d"margin-top:5px;margi=
n-bottom:5px;margin-left:=200in;background:white"><span=20style=3d"color:bl=
ack"><a=20href=3d"mailto:info@designerliving.com"><span=20style=3d"font-fam=
ily:&#39;Arial&#39;,sans-serif">info@designerliving.com</span></a></span></=
p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Living=
=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=20**</p><p=
><br/></p><p>This=20is=20Walmart=20Customer=20Care,=20contacting=20you=20on=
=20behalf=20of=20the=20customer=20for=20the=20order=20below.=20The=20custom=
er=20is=20receiving=20a=20copy=20of=20this=20message.</p><p><br/></p><p><st=
rong>=20Customer=20Name:</strong>&nbsp;Teresa=20Cortinas</p><p><strong>Cust=
omer=20Order=20Number:</strong>&nbsp;200012073312839</p><p><strong>Purchase=
=20Order=20No:</strong>&nbsp;108918843986974</p><p><strong>=20Reason=20for=
=20Contact:=20</strong>&nbsp;Delivered=20to=20Wrong=20Location/LAD</p><p><s=
trong>=20Item=20name/number:=20</strong>&nbsp;=20INK+IVY=20King/Cal=20King=
=20Comforter=20Set=203-Piece=20Cotton=20Jacquard=20Stripes=20All=20Season=
=20Bedding=20Set=20with=20Shams,=20Gray,=20Bed=20Size:=20King,=20Actual=20C=
olor:=20Gray/2014601872</p><p><strong>=20Agent=20message:=20</strong>&nbsp;=
=20&quot;the=20order=20was=20marked=20as=20delivered=20however=20the=20cx=
=20has=20not=20received=20the=20package=20//=20they=20have=20checked=20in=
=20their=20mailbox=20and=20checked=20with=20their=20neighbors=20but=20the=
=20item=20is=20still=20not=20found=20//=20the=20cx=20no=20longer=20wants=20=
to=20wait=20for=20the=20item=20and=20wants=20a=20replacement=20//=20please=
=20process&quot;</p><p><br/></p><p><br/></p><p><strong>What=20you=20need=20=
to=20do=20now:</strong></p><p>1.=20Reply=20to=20this=20message=20to=20conta=
ct=20the=20customer,=20and=20do=20so=20within=2048=20hours,=20per=20the=20g=
uidelines=20outlined=20in=20the=20<a=20href=3d"https://sellerhelp.walmart.c=
om/s/guide?article=3d000006402#Customer_Service_Requirements">Marketplace=
=20Seller=20Customer=20Care=20Requirements.</a>=0d=0a=20<br/>=202.=20If=20t=
here=20has=20been=20no=20reply=20to=20this=20communication=20within=2048=20=
hours,=20Walmart=20may=20proactively=20refund=20the=20customer.</p><p><br/>=
</p><p><br/></p><p>Thank=20you,&nbsp;<br/>=20Your=20Walmart=20Customer=20Ca=
re=20Team</p><p><br/></p><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d"=
"=20src=3d"http://cccp.relay.walmart.com/o/eJwczFFqwzAMANDTxJ9BlmQ5_vBHmmYw=
6MfYTuDESmdIXfBCxm4_6AVejmkjYTUarUcQHETYfMcle3IAg1rhjCxOV4aFNnI-MwYwJSIgg7d=
gBRmpD0IJky5uCLJ5lI6h6Z7--t-0P1I7-vX5MKWuJWs93nMU67zQdIELI8M1jD4QwZsMV0Qv82=
haLHV7dgxZf8q9atvLWer95RxxmqaPjsav-XabP80Z8T8AAP__axQ4gA"/></p>
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