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Message-ID: <ac9f43f92cd723e3@ad275edd3b30eeda>
Date: Mon, 24 Jun 2024 14:20:05 -0700
Subject: RE:Re: Re: Message from Walmart.com Customer: Ask a question, 200011825286336 #Ref 20240617003423023
From: "info@designerliving.com" <info@designerliving.com>
To: "c-06ECEA74C4E644F9AB4C81DB5014D2C3@relay.walmart.com" <c-06ECEA74C4E644F9AB4C81DB5014D2C3@relay.walmart.com>
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<p><span=20style=3d"text-wrap:=20nowrap;"></span></p><p><span=20style=3d"fo=
nt-family:&#39;Arial&#39;,sans-serif">Hello=20Gail,</span></p><p><span=20st=
yle=3d"font-family:&#39;Arial&#39;,sans-serif"><br/></span></p><p><span=20s=
tyle=3d"font-family:&#39;Arial&#39;,sans-serif">We=20have=20refunded=20your=
=20order,=20and=20it=20may=20take=203-5=20business=20days=20to=20reflect=20=
on=20your=20account,=20depending=20on=20your=20bank&#39;s=20processing=20ti=
me.</span></p><p><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif"><=
br/></span></p><p><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif">=
If=20you=20have=20further=20concerns,=20please=20let=20us=20know.</span></p=
><p><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif"><br/>=20Sincer=
ely,<br/>=20Giselle<br/>=20Designer=20Living=20Customer=20Service<br/>=20</=
span><a=20href=3d"mailto:info@designerliving.com"=20target=3d"_blank"=20sty=
le=3d"text-wrap:=20wrap;">info@designerliving.com</a></p><p>=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p=
><p><br/></p><p>I=20have=20asked=20Walmart=20for=20a=20refund</p><p><br/></=
p><p>On=20Mon,=20Jun=2024,=202024,=2010:01=20AM=20Designer=20Living=20Inc.=
=20&lt;<a=20href=3d"mailto:s-06ECEA74C4E644F9AB4C81DB5014D2C3@relay.walmart=
.com">s-06ECEA74C4E644F9AB4C81DB5014D2C3@relay.walmart.com</a>&gt;=20wrote:=
<br/></p><blockquote=20class=3d"gmail_quote"=20style=3d"margin:0=200=200=20=
.8ex;border-left:1px=20#ccc=20solid;padding-left:1ex"><p>Hello=20Gail,</p><=
p><br/></p><p>We=20are=20currently=20waiting=20for=20the=20result=20of=20th=
e=20lost=20package=20investigation=20with=20FedEx.=20We=20will=20update=20y=
ou=20once=20we=20have=20heard=20from=20them.=20Thank=20you=20for=20your=20p=
atience,=20and=20we=20apologize=20for=20the=20inconvenience.</p><p><br/></p=
><p><br/></p><p>Sincerely,</p><p>Giselle</p><p>Designer=20Living=20Customer=
=20Service</p><p><a=20href=3d"mailto:info@designerliving.com"=20target=3d"_=
blank">info@designerliving.com</a></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Th=
is=20should=20read=20reshipped=20not=20reshaped</p><p><br/></p><p>On=20Mon,=
=20Jun=2024,=202024,=208:37=20AM=20Gail=20Laporte=20&lt;<a=20href=3d"mailto=
:gailronlaporte@gmail.com"=20target=3d"_blank">gailronlaporte@gmail.com</a>=
&gt;=20wrote:<br/></p><blockquote=20class=3d"gmail_quote"=20style=3d"margin=
:0=200=200=20.8ex;border-left:1px=20#ccc=20solid;padding-left:1ex"><p>Just=
=20wondering=20what=20the=20status=20is=20on=20this=20order=20and=20when=20=
can=20I=20expect=20to=20get=20my=20items=20reshaped=20as=20I=20have=20alrea=
dy=20paid=20for=20them</p><br/><p>On=20Mon,=20Jun=2017,=202024,=2011:20=20A=
M=20Designer=20Living=20Inc.=20&lt;<a=20href=3d"mailto:s-06ECEA74C4E644F9AB=
4C81DB5014D2C3@relay.walmart.com"=20target=3d"_blank">s-06ECEA74C4E644F9AB4=
C81DB5014D2C3@relay.walmart.com</a>&gt;=20wrote:<br/></p><blockquote=20clas=
s=3d"gmail_quote"=20style=3d"margin:0=200=200=20.8ex;border-left:1px=20#ccc=
=20solid;padding-left:1ex"><p=20style=3d"margin-top:5px;margin-left:0in;bac=
kground:white"><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif;colo=
r:black">Hello=20Gail/=20Walmart-</span></p><p=20style=3d"margin-top:5px;ma=
rgin-left:0in;background:white"><span=20style=3d"font-family:&#39;Arial&#39=
;,sans-serif;color:black">&nbsp;</span></p><p=20style=3d"margin-top:5px;mar=
gin-left:0in;background:white"><span=20style=3d"font-family:&#39;Arial&#39;=
,sans-serif;color:black">Thank=20you=20for=20your=20email.=20We=20are=20sor=
ry=20to=20hear=20your=20order=20has=20not=20arrived.=20Unfortunately,=20we=
=20cannot=20see=20further=20into=20FedEx&#39;s=20system=20as=20to=20why=20t=
here=20have=20been=20no=20scans=20for=20this=20package;=20therefore,=20we=
=20have=20opened=20a=20lost=20package=20investigation=20with=20FedEx.=20Gen=
erally,=20this=20will=20take=20anywhere=20between=201-8=20business=20days=
=20to=20resolve;=20however,=20it=20can=20be=20completed=20sooner.=20Once=20=
FedEx=20completes=20their=20investigation,=20they=20will=20notify=20us=20of=
=20the=20results;=20and=20we=20in=20turn=20will=20contact=20you=20with=20an=
=20update.=20We=20appreciate=20your=20patience=20while=20the=20investigatio=
n=20is=20in=20progress.=20Thank=20you!</span></p><p=20style=3d"margin-top:5=
px;margin-bottom:5px;margin-left:0in"><span=20style=3d"font-family:&#39;Ari=
al&#39;,sans-serif;color:black">&nbsp;</span></p><p=20style=3d"margin-top:5=
px;margin-left:0in;background:white"><span=20style=3d"font-family:&#39;Aria=
l&#39;,sans-serif;color:black">Sincerely,</span></p><p=20style=3d"margin-to=
p:5px;margin-left:0in;background:white"><span=20style=3d"font-family:&#39;A=
rial&#39;,sans-serif;color:black">Giselle</span></p><p=20style=3d"margin-to=
p:5px;margin-left:0in;background:white"><span=20style=3d"font-family:&#39;A=
rial&#39;,sans-serif;color:black">Designer=20Living=20Customer=20Service</s=
pan></p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:0in;back=
ground:white"><span=20style=3d"color:black"><a=20href=3d"mailto:info@design=
erliving.com"=20target=3d"_blank"><span=20style=3d"font-family:&#39;Arial&#=
39;,sans-serif">info@designerliving.com</span></a></span></p><p><br/></p><p=
>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Living=20Inc.,&nbsp;</p=
><p><br/></p><p>gail=20laporte=20wants=20to=20connect=20with=20you=20for=20=
the=20order=20below:</p><p><br/></p><p><strong>=20Customer=20Order=20Number=
</strong>:&nbsp;=20200011825286336</p><p><strong>=20Purchase=20Order=20No</=
strong>:&nbsp;=20108916247986525</p><p><strong>=20Reason=20for=20Contact:=
=20</strong>&nbsp;Ask=20a=20question</p><p><strong>=20Item=20name/number:</=
strong>&nbsp;=20Madison=20Park=20Signature=20Splendor=20100%=20Cotton=20Tuf=
ted=203000=20GSM=20Reversible=20Bath=20Rug=2021x34&quot;,=20Charcoal/552526=
5677</p><p><br/><br/></p><p><strong>Customer=20Message</strong>:<br/></p><p=
>This=20is=20a=20priority=20escalation=20from=20Walmart=20Customer=20Care=
=20Services.=20We=20are=20reaching=20out=20on=20behalf=20of=20&nbsp;=20Gail=
=20laporte=20=0d=0a=20The=20customer=20called=20the=20customer=20service=20=
line=20because=20they=20did=20not=20receive=20the=20item=0d=0a=0d=0aOrder=
=20number=20from=20Walmart:=20&nbsp;200011825286336=0d=0a=0d=0aItem=20name:=
=20&nbsp;Madison=20Park=20Signature=20Splendor=20100%=20Cotton=20Tufted=203=
000=20GSM=0d=0a=0d=0aPlease=20process=20a=20full=20refund/replacement=20for=
=20the=20item=20since=20they=20did=20not=20receive=20the=20order=20that=20t=
hey=20have=20purchased.=20We=20are=20giving=20you=2024-48=20hours=20for=20y=
ou=20to=20give=20them=20any=20satisfactory=20response=20on=20this=20email.=
=20Thank=20you!</p><p><br/></p><p><strong>What=20you=20need=20to=20do=20now=
:</strong></p><p>1.=20Reply=20to=20this=20message=20to=20contact=20the=20cu=
stomer,=20and=20do=20so=20within=2048=20hours,=20per=20the=20guidelines=20o=
utlined=20in=20the=20<a=20href=3d"https://sellerhelp.walmart.com/s/guide?ar=
ticle=3d000006402#Customer_Service_Requirements"=20target=3d"_blank">Market=
place=20Seller=20Customer=20Care=20Requirements.</a>=0d=0a=20<br/>=202.=20I=
f=20there=20has=20been=20no=20reply=20to=20this=20communication=20within=20=
48=20hours,=20Walmart=20may=20proactively=20refund=20the=20customer.</p><p>=
<br/><br/></p><p>Thank=20you,&nbsp;</p><p>Your=20Walmart=20Customer=20Care=
=20Team</p><p><br/></p><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=
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