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Message-ID: <bcfcfbfb6b3383a4@838aa94298c7a752>
Date: Mon, 24 Jun 2024 10:01:16 -0700
Subject: RE:Re: Message from Walmart.com Customer: Ask a question, 200011825286336 #Ref 20240617003423023
From: "info@designerliving.com" <info@designerliving.com>
To: "c-06ECEA74C4E644F9AB4C81DB5014D2C3@relay.walmart.com" <c-06ECEA74C4E644F9AB4C81DB5014D2C3@relay.walmart.com>
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<p><span=20style=3d"text-wrap:=20nowrap;">Hello=20Gail,</span></p><p><span=
=20style=3d"text-wrap:=20nowrap;"><br/></span></p><p><span=20style=3d"text-=
wrap:=20nowrap;">We=20are=20currently=20waiting=20for=20the=20result=20of=
=20the=20lost=20package=20investigation=20with=20FedEx.=20We=20will=20updat=
e=20you=20once=20we=20have=20heard=20from=20them.=20Thank=20you=20for=20you=
r=20patience,=20and=20we=20apologize=20for=20the=20inconvenience.</span></p=
><p><span=20style=3d"text-wrap:=20nowrap;"><br/></span></p><p><span=20style=
=3d"text-wrap:=20nowrap;"><br/></span></p><p><span=20style=3d"text-wrap:=20=
nowrap;">Sincerely,</span></p><p><span=20style=3d"text-wrap:=20nowrap;">Gis=
elle</span></p><p><span=20style=3d"text-wrap:=20nowrap;">Designer=20Living=
=20Customer=20Service</span></p><p><span=20style=3d"text-wrap:=20nowrap;">i=
nfo@designerliving.com</span></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>This=20s=
hould=20read=20reshipped=20not=20reshaped</p><p><br/></p><p>On=20Mon,=20Jun=
=2024,=202024,=208:37=20AM=20Gail=20Laporte=20&lt;<a=20href=3d"mailto:gailr=
onlaporte@gmail.com">gailronlaporte@gmail.com</a>&gt;=20wrote:<br/></p><blo=
ckquote=20class=3d"gmail_quote"=20style=3d"margin:0=200=200=20.8ex;border-l=
eft:1px=20#ccc=20solid;padding-left:1ex"><p>Just=20wondering=20what=20the=
=20status=20is=20on=20this=20order=20and=20when=20can=20I=20expect=20to=20g=
et=20my=20items=20reshaped=20as=20I=20have=20already=20paid=20for=20them</p=
><br/><p>On=20Mon,=20Jun=2017,=202024,=2011:20=20AM=20Designer=20Living=20I=
nc.=20&lt;<a=20href=3d"mailto:s-06ECEA74C4E644F9AB4C81DB5014D2C3@relay.walm=
art.com"=20target=3d"_blank">s-06ECEA74C4E644F9AB4C81DB5014D2C3@relay.walma=
rt.com</a>&gt;=20wrote:<br/></p><blockquote=20class=3d"gmail_quote"=20style=
=3d"margin:0=200=200=20.8ex;border-left:1px=20#ccc=20solid;padding-left:1ex=
"><p=20style=3d"margin-top:5px;margin-left:0in;background:white"><span=20st=
yle=3d"font-family:&#39;Arial&#39;,sans-serif;color:black">Hello=20Gail/=20=
Walmart-</span></p><p=20style=3d"margin-top:5px;margin-left:0in;background:=
white"><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif;color:black"=
>&nbsp;</span></p><p=20style=3d"margin-top:5px;margin-left:0in;background:w=
hite"><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif;color:black">=
Thank=20you=20for=20your=20email.=20We=20are=20sorry=20to=20hear=20your=20o=
rder=20has=20not=20arrived.=20Unfortunately,=20we=20cannot=20see=20further=
=20into=20FedEx&#39;s=20system=20as=20to=20why=20there=20have=20been=20no=
=20scans=20for=20this=20package;=20therefore,=20we=20have=20opened=20a=20lo=
st=20package=20investigation=20with=20FedEx.=20Generally,=20this=20will=20t=
ake=20anywhere=20between=201-8=20business=20days=20to=20resolve;=20however,=
=20it=20can=20be=20completed=20sooner.=20Once=20FedEx=20completes=20their=
=20investigation,=20they=20will=20notify=20us=20of=20the=20results;=20and=
=20we=20in=20turn=20will=20contact=20you=20with=20an=20update.=20We=20appre=
ciate=20your=20patience=20while=20the=20investigation=20is=20in=20progress.=
=20Thank=20you!</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;ma=
rgin-left:0in"><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif;colo=
r:black">&nbsp;</span></p><p=20style=3d"margin-top:5px;margin-left:0in;back=
ground:white"><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif;color=
:black">Sincerely,</span></p><p=20style=3d"margin-top:5px;margin-left:0in;b=
ackground:white"><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif;co=
lor:black">Giselle</span></p><p=20style=3d"margin-top:5px;margin-left:0in;b=
ackground:white"><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif;co=
lor:black">Designer=20Living=20Customer=20Service</span></p><p=20style=3d"m=
argin-top:5px;margin-bottom:5px;margin-left:0in;background:white"><span=20s=
tyle=3d"color:black"><a=20href=3d"mailto:info@designerliving.com"=20target=
=3d"_blank"><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif">info@d=
esignerliving.com</span></a></span></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><b=
r/></p><p>Dear=20Designer=20Living=20Inc.,&nbsp;</p><p><br/></p><p>gail=20l=
aporte=20wants=20to=20connect=20with=20you=20for=20the=20order=20below:</p>=
<p><br/></p><p><strong>=20Customer=20Order=20Number</strong>:&nbsp;=2020001=
1825286336</p><p><strong>=20Purchase=20Order=20No</strong>:&nbsp;=201089162=
47986525</p><p><strong>=20Reason=20for=20Contact:=20</strong>&nbsp;Ask=20a=
=20question</p><p><strong>=20Item=20name/number:</strong>&nbsp;=20Madison=
=20Park=20Signature=20Splendor=20100%=20Cotton=20Tufted=203000=20GSM=20Reve=
rsible=20Bath=20Rug=2021x34&quot;,=20Charcoal/5525265677</p><p><br/><br/></=
p><p><strong>Customer=20Message</strong>:<br/></p><p>This=20is=20a=20priori=
ty=20escalation=20from=20Walmart=20Customer=20Care=20Services.=20We=20are=
=20reaching=20out=20on=20behalf=20of=20&nbsp;=20Gail=20laporte=20=0d=0a=20T=
he=20customer=20called=20the=20customer=20service=20line=20because=20they=
=20did=20not=20receive=20the=20item=0d=0a=0d=0aOrder=20number=20from=20Walm=
art:=20&nbsp;200011825286336=0d=0a=0d=0aItem=20name:=20&nbsp;Madison=20Park=
=20Signature=20Splendor=20100%=20Cotton=20Tufted=203000=20GSM=0d=0a=0d=0aPl=
ease=20process=20a=20full=20refund/replacement=20for=20the=20item=20since=
=20they=20did=20not=20receive=20the=20order=20that=20they=20have=20purchase=
d.=20We=20are=20giving=20you=2024-48=20hours=20for=20you=20to=20give=20them=
=20any=20satisfactory=20response=20on=20this=20email.=20Thank=20you!</p><p>=
<br/></p><p><strong>What=20you=20need=20to=20do=20now:</strong></p><p>1.=20=
Reply=20to=20this=20message=20to=20contact=20the=20customer,=20and=20do=20s=
o=20within=2048=20hours,=20per=20the=20guidelines=20outlined=20in=20the=20<=
a=20href=3d"https://sellerhelp.walmart.com/s/guide?article=3d000006402#Cust=
omer_Service_Requirements"=20target=3d"_blank">Marketplace=20Seller=20Custo=
mer=20Care=20Requirements.</a>=0d=0a=20<br/>=202.=20If=20there=20has=20been=
=20no=20reply=20to=20this=20communication=20within=2048=20hours,=20Walmart=
=20may=20proactively=20refund=20the=20customer.</p><p><br/><br/></p><p>Than=
k=20you,&nbsp;</p><p>Your=20Walmart=20Customer=20Care=20Team</p><p><br/></p=
><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.r=
elay.walmart.com/o/eJwczEtqwzAQANDTWEszMxp9stDCUVQoZFHaE-gzTgWOAq5J6e0LucBr=
Ia_asigJ6NBbBuNRfYfqV8JWqmuuEhcGA0Wal2xBFyJWPRAQg0WHFk6MMxleGxYWTSLe2Ilhly3=
_zb95u-f9mOvjrvqovck43lsAm2JaHEdOlvnttJw5erycDSBfKGq1hz7Wx8TQ5Kffhuxbf_Zxez=
lHiDF-THr5Stdr-lTPQP8BAAD__ykpOdg"/></p><img=20width=3d"1px"=20height=3d"1p=
x"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczE1OxSAQAODTlGUz=
Mwy0b8Gij1cTF0bjzwGmQCsJbQ0hGm9vfAf4vuhk1ZaTSg4HHC2PbIz6dEgrauRACSSgaMsR8LJ=
qSxTDEFhlR0AM9l8RGNOvVoJGWIaREywLdAw1Ffntf6TsUlsfzl3lI-SYjvYYHdjZz9PAnmfL_H=
CZruxHvF0NIN_Ia1XdJrnU8yjyddaWOoZtl1zuUXPe-5dOT_7j7f35aX5V347-AgAA__-Nqjp3"=
/></blockquote></blockquote><p><img=20width=3d"1px"=20height=3d"1px"=20alt=
=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczNFqwyAUBuCniZdBj7_WXHiR=
WgeDXoztCU7isRNSC1no2NsP-gJfiVythyiJ5mQmgnVE6jtiKoEWK8xLCajesaFQqy_MlqpAtUi=
aoD3BOBtAY121CdpOsBzcIssAvcvGf-Mvb3fej3F93FXrayvSj_cStc8pzyckZA-8TfMZKZjL2W=
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