Subject: RE:Message from Walmart.com Customer: Where is my order, 200011991631443 #Ref 20240617003123031
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 18 Jun 2024 07:34:17 -0700

Hello Harry / Walmart-

Thank you for your email.  Unfortunately, it is too late to update information for Order # 200011991631443/ Purchase Order No: 108916872021875.  This order has already shipped on FedEx tracking # 776885155232. We highly suggest that you contact FedEx customer service to negotiate on how you can receive your package or schedule a package pick up on your local FedEx warehouse.

Sincerely,

Kyle

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

Harry Ahl wants to connect with you for the order below:

Customer Order Number:  200011991631443

Purchase Order No:  108916872021875

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces Full/Queen Comforter Set with Matching Sham 7-Piece Soft Hotel Luxurious Bedding Gray/350483152

Customer Message:

kindly deliver the order to the customer on 21st of the June instead of delivering this on 19th because customer will not be at the home in order to receive the package, so kindly make sure that by contacting the currier company and inform the customer about this as well.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team