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Message-ID: <bbe06e24e2caf614@80c2140348ef5866>
Date: Mon, 17 Jun 2024 11:20:48 -0700
Subject: RE:Message from Walmart.com Customer:  Ask a question, 200011825286336   #Ref 20240617003423023
From: "info@designerliving.com" <info@designerliving.com>
To: "c-06ECEA74C4E644F9AB4C81DB5014D2C3@relay.walmart.com" <c-06ECEA74C4E644F9AB4C81DB5014D2C3@relay.walmart.com>
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<p=20style=3d"margin-top:5px;margin-left:=200in;background:white"><span=20s=
tyle=3d"font-family:&#39;Arial&#39;,sans-serif;color:black">Hello=20Gail/=
=20Walmart-</span></p><p=20style=3d"margin-top:5px;margin-left:=200in;backg=
round:white"><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif;color:=
black">&nbsp;</span></p><p=20style=3d"margin-top:5px;margin-left:=200in;bac=
kground:white"><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif;colo=
r:black">Thank=20you=20for=20your=20email.=20We=20are=20sorry=20to=20hear=
=20your=20order=20has=20not=20arrived.=20Unfortunately,=20we=20cannot=20see=
=20further=20into=20FedEx&#39;s=20system=20as=20to=20why=20there=20have=20b=
een=20no=20scans=20for=20this=20package;=20therefore,=20we=20have=20opened=
=20a=20lost=20package=20investigation=20with=20FedEx.=20Generally,=20this=
=20will=20take=20anywhere=20between=201-8=20business=20days=20to=20resolve;=
=20however,=20it=20can=20be=20completed=20sooner.=20Once=20FedEx=20complete=
s=20their=20investigation,=20they=20will=20notify=20us=20of=20the=20results=
;=20and=20we=20in=20turn=20will=20contact=20you=20with=20an=20update.=20We=
=20appreciate=20your=20patience=20while=20the=20investigation=20is=20in=20p=
rogress.=20Thank=20you!</span></p><p=20style=3d"margin-top:5px;margin-botto=
m:5px;margin-left:=200in"><span=20style=3d"font-family:&#39;Arial&#39;,sans=
-serif;color:black">&nbsp;</span></p><p=20style=3d"margin-top:5px;margin-le=
ft:=200in;background:white"><span=20style=3d"font-family:&#39;Arial&#39;,sa=
ns-serif;color:black">Sincerely,</span></p><p=20style=3d"margin-top:5px;mar=
gin-left:=200in;background:white"><span=20style=3d"font-family:&#39;Arial&#=
39;,sans-serif;color:black">Giselle</span></p><p=20style=3d"margin-top:5px;=
margin-left:=200in;background:white"><span=20style=3d"font-family:&#39;Aria=
l&#39;,sans-serif;color:black">Designer=20Living=20Customer=20Service</span=
></p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in;back=
ground:white"><span=20style=3d"color:black"><a=20href=3d"mailto:info@design=
erliving.com"><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif">info=
@designerliving.com</span></a></span></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p=
><br/></p><p>Dear=20Designer=20Living=20Inc.,&nbsp;</p><p><br/></p><p>gail=
=20laporte=20wants=20to=20connect=20with=20you=20for=20the=20order=20below:=
</p><p><br/></p><p><strong>=20Customer=20Order=20Number</strong>:&nbsp;=202=
00011825286336</p><p><strong>=20Purchase=20Order=20No</strong>:&nbsp;=20108=
916247986525</p><p><strong>=20Reason=20for=20Contact:=20</strong>&nbsp;Ask=
=20a=20question</p><p><strong>=20Item=20name/number:</strong>&nbsp;=20Madis=
on=20Park=20Signature=20Splendor=20100%=20Cotton=20Tufted=203000=20GSM=20Re=
versible=20Bath=20Rug=2021x34&quot;,=20Charcoal/5525265677</p><p><br/><br/>=
</p><p><strong>Customer=20Message</strong>:<br/></p><p>This=20is=20a=20prio=
rity=20escalation=20from=20Walmart=20Customer=20Care=20Services.=20We=20are=
=20reaching=20out=20on=20behalf=20of=20&nbsp;=20Gail=20laporte=20=0d=0a=20T=
he=20customer=20called=20the=20customer=20service=20line=20because=20they=
=20did=20not=20receive=20the=20item=0d=0a=0d=0aOrder=20number=20from=20Walm=
art:=20&nbsp;200011825286336=0d=0a=0d=0aItem=20name:=20&nbsp;Madison=20Park=
=20Signature=20Splendor=20100%=20Cotton=20Tufted=203000=20GSM=0d=0a=0d=0aPl=
ease=20process=20a=20full=20refund/replacement=20for=20the=20item=20since=
=20they=20did=20not=20receive=20the=20order=20that=20they=20have=20purchase=
d.=20We=20are=20giving=20you=2024-48=20hours=20for=20you=20to=20give=20them=
=20any=20satisfactory=20response=20on=20this=20email.=20Thank=20you!</p><p>=
<br/></p><p><strong>What=20you=20need=20to=20do=20now:</strong></p><p>1.=20=
Reply=20to=20this=20message=20to=20contact=20the=20customer,=20and=20do=20s=
o=20within=2048=20hours,=20per=20the=20guidelines=20outlined=20in=20the=20<=
a=20href=3d"https://sellerhelp.walmart.com/s/guide?article=3d000006402#Cust=
omer_Service_Requirements">Marketplace=20Seller=20Customer=20Care=20Require=
ments.</a>=0d=0a=20<br/>=202.=20If=20there=20has=20been=20no=20reply=20to=
=20this=20communication=20within=2048=20hours,=20Walmart=20may=20proactivel=
y=20refund=20the=20customer.</p><p><br/><br/></p><p>Thank=20you,&nbsp;</p><=
p>Your=20Walmart=20Customer=20Care=20Team</p><p><br/></p><p><img=20width=3d=
"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/=
eJwczEtqwzAQANDTWEszMxp9stDCUVQoZFHaE-gzTgWOAq5J6e0LucBrIa_asigJ6NBbBuNRfYf=
qV8JWqmuuEhcGA0Wal2xBFyJWPRAQg0WHFk6MMxleGxYWTSLe2Ilhly3_zb95u-f9mOvjrvqovc=
k43lsAm2JaHEdOlvnttJw5erycDSBfKGq1hz7Wx8TQ5Kffhuxbf_ZxezlHiDF-THr5Stdr-lTPQ=
P8BAAD__ykpOdg"/></p>
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