Subject: RE:Message from Walmart.com Customer: Where is my order, 200011875155554 #Ref 20240616003423016
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 17 Jun 2024 08:32:12 -0700

Hello Phil-

We're sorry for the delay. Unfortunately, FedEx confrimed that the package is deemed lost. We would like to send you a replacement order. If you agree in the resolution provided, can you please confirm the address where we will send the replacement?

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

phil tran wants to connect with you for the order below:

Customer Order Number:  200011875155554

Purchase Order No:  108912319852122

Reason for Contact:  Where is my order

Item name/number:  Madison Park Essentials Alexis Fabric Comforter Set with Bed Sheets in Yellow/2546031851

Customer Message:

That’s more than a month I didn’t receive my order

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team