Subject: RE:Re: Designer Living Order D24609097A #Ref 20240610003122940
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 10 Jun 2024 12:10:26 -0700

Hello Alice-

Thank you for confirming your order. Have a wonderful day.

Sincerely,

Kyle

Designer Living

[email-masked]

===============================================================================

Hi, Kyle:

I'm confirming I put this order (Order D24609097A).

Please proceed.

Please feel free to let me know if you have any questions.

Thank you

alice liu | SYNC DESIGN | [email-masked]

On Mon, Jun 10, 2024 at 7:35 AM Customer Service [email-masked] <[email-masked]> wrote:

Hello Yu-Hsiu-

We are contacting you with Designer Living Customer Service regarding Order D24609097A. This order got into error status due to a different billing and shipping addresses.  When there is an order at which the billing address does not match the shipping address, we contact the customer to verify that this is a valid purchase. This is an effort to prevent Credit Card fraud, and to give our customers a secure shopping experience.

To verify this order, please respond back to this email or contact our customer service team at 888-879-8790 M-F 7am-3:30pm PST.

Please note we can only hold the order in our system for 24-48 business hours.  If this purchase is not verified within this time-frame, the order will be cancelled.  Thank you.

Sincerely,
Kyle

Designer Living Customer Service

888-879-8790