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Message-ID: <9f7aa30334d06f89@9d9c4d2611fba734>
Date: Wed, 29 May 2024 12:37:17 -0700
Subject: RE:Re: Please contact the customer - Damaged/Missing Parts/Not Received #Ref 20240529003122735
From: "info@designerliving.com" <info@designerliving.com>
To: "c-E48BDFDBD52E48F4AADA1ADB0809A5BD@relay.walmart.com" <c-E48BDFDBD52E48F4AADA1ADB0809A5BD@relay.walmart.com>
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<p><br/></p><p>Hello=20Shirley=20/=20Walmart-</p><p><br/></p><p>We=20totall=
y=20respect=20your=20decision.</p><p><br/></p><p>Thanks,</p><p>Designer=20L=
iving=20Customer=20Service</p><p>info@designerliving.com</p><p>=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
</p><p><br/></p><p>I=20ordered=20this=20and=20hD=20been=20holding=20it.=20M=
y=20house=20was=20damaged&nbsp;=20in=20a=20storm=20and=20we=20were=20repair=
ing=203=20bedrooms.=20I=20only=20opened=20it=20this=20morning=20and=20notic=
ed=20the=203=20bad=20places=20on=20it.=20I=20will=20not=20order=20again.&nb=
sp;</p><p><br/></p><p>On=20Wed,=20May=2029,=202024,=201:52=20PM=20<a=20href=
=3d"mailto:info@designerliving.com">info@designerliving.com</a>=20&lt;<a=20=
href=3d"mailto:s-E48BDFDBD52E48F4AADA1ADB0809A5BD@relay.walmart.com">s-E48B=
DFDBD52E48F4AADA1ADB0809A5BD@relay.walmart.com</a>&gt;=20wrote:<br/></p><bl=
ockquote=20class=3d"gmail_quote"=20style=3d"margin:0=200=200=20.8ex;border-=
left:1px=20#ccc=20solid;padding-left:1ex"><p>You=20have=20a=20message=20fro=
m=20Designer=20Living=20Inc.=20-=20Walmart.com=20&nbsp;</p><p><br/></p><hr/=
><p><br/></p><p><strong>=20Sales=20Order=20Id:=20</strong>&nbsp;20001145537=
2547</p><p><strong>=20Item:=20</strong>&nbsp;=20Madison=20Park=20Poly=20Slu=
b=20Full/Queen=20Comforter=20Set=20with=20Decor=20Pillow=204-Piece=20Floral=
=20Print=20All=20Season=20Bedding=20Set,=20Black,=20Size:=20Full/Queen,=20A=
ctual=20Color:=20Black</p><p><br/></p><p><br/></p><p>Hello=20Shirley&nbsp;/=
=20Walmart-</p><p>&nbsp;</p><p>Thank=20you=20for=20your=20email.=20Upon=20f=
urther=20investigation,=20the=20item=20was=20delivered=20on&nbsp;12/11/23.=
=20Unfortunately,=20your=20refund=20request=20is=20past=20both=20Walmart=20=
and=20Designer=20Living&#39;s=2030-day=20refund=20policy=20period;=20for=20=
this=20reason,=20we=20are=20unable=20to=20honor=20your=20request=20at=20thi=
s=20time.</p><p>&nbsp;</p><p>Sincerely,</p><p>Kyle</p><p>Designer=20Living=
=20Customer=20Service</p><p><a=20href=3d"mailto:info@designerliving.com"=20=
target=3d"_blank">info@designerliving.com</a></p><p>=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><b=
r/></p><p>Dear=20Designer=20Living=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=
=20IS=20AN=20ESCALATION=20**</p><p><br/></p><p>This=20is=20Walmart=20Custom=
er=20Care,=20contacting=20you=20on=20behalf=20of=20the=20customer=20for=20t=
he=20order=20below.=20The=20customer=20is=20receiving=20a=20copy=20of=20thi=
s=20message.</p><p><br/></p><p><strong>=20Customer=20Name:</strong>&nbsp;sh=
irley=20williams</p><p><strong>Customer=20Order=20Number:</strong>&nbsp;200=
011455372547</p><p><strong>Purchase=20Order=20No:</strong>&nbsp;10883421916=
2658</p><p><strong>=20Reason=20for=20Contact:=20</strong>&nbsp;Damaged/Miss=
ing=20Parts/Not=20Received</p><p><strong>=20Item=20name/number:=20</strong>=
&nbsp;=20Madison=20Park=20Poly=20Slub=20Full/Queen=20Comforter=20Set=20with=
=20Decor=20Pillow=204-Piece=20Floral=20Print=20All=20Season=20Bedding=20Set=
,=20Black,=20Size:=20Full/Queen,=20Actual=20Color:=20Black/1942315907</p><p=
><strong>=20Agent=20message:=20</strong>&nbsp;=20Hi=20seller,=20customer=20=
wanted=20to=20have=20a=20refund=20for=20the=20item=20because=20she=20just=
=20open=20the=20package=20and=20it=20was=20damaged.=20Please=20update=20the=
=20customer=20via=20email=20at=20<a=20href=3d"mailto:shirleyk0807@gmail.com=
"=20target=3d"_blank">shirleyk0807@gmail.com</a>.=20Thank=20you!</p><p><br/=
></p><p><br/></p><p><strong>What=20you=20need=20to=20do=20now:</strong></p>=
<p>1.=20Reply=20to=20this=20message=20to=20contact=20the=20customer,=20and=
=20do=20so=20within=2048=20hours,=20per=20the=20guidelines=20outlined=20in=
=20the=20<a=20href=3d"https://sellerhelp.walmart.com/s/guide?article=3d0000=
06402#Customer_Service_Requirements"=20target=3d"_blank">Marketplace=20Sell=
er=20Customer=20Care=20Requirements.</a>=0d=0a=20<br/>=202.=20If=20there=20=
has=20been=20no=20reply=20to=20this=20communication=20within=2048=20hours,=
=20Walmart=20may=20proactively=20refund=20the=20customer.</p><p><br/></p><p=
><br/></p><p>Thank=20you,&nbsp;<br/>=20Your=20Walmart=20Customer=20Care=20T=
eam</p><p><br/></p><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20sr=
c=3d"http://cccp.relay.walmart.com/o/eJwczEFqxCAUBuDTxGX4fdGoCxcmZqAwi9KewN=
HnVMg4kIYpvX2hF_iKT3WaFQv20kgDEAzEl59oJmg7S4vkjEkM3OwtFZ1rBlESzRNIQZOTBhLT6=
BxVlmo2Vcuaix4UDt7T7_iT9kc6zjE_H6L13Ar38634TdklXuISNW3KXlQIMcgQF1i4oJcoDt96=
fQ4Khb_bvfOxt1fr93_n9Ou6vg9T-Nyu1-1DvDz9BQAA___D9jmK"/></p><p><br/></p><hr/=
><p><br/></p><p>Walmart=20Customer=20Service=20Team</p><p><br/></p><img=20w=
idth=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart=
.com/o/eJwczEtOhEAQANDT0EtSXVT_FrVoaCZxYTR-DlBC4XSEMUGi4fYmc4E3syydJzXKNtgA=
4CyiubL1yWknaRGZKJKNs_cEKTn_kbzVZCojIIHDZINDwLZbJgVFcBFCkOgbgl1XOds_WTfZj3b=
63ky9TXXW2_Ew80ixL5fSF4cjxQvlXLLNpYcIKbu-mJ1_rnVf9fyCCKEh-Nykrnfm4GEYnpsuD-=
-vb0-P44v5ZfwPAAD__7xuOIo"/></blockquote><p><img=20width=3d"1px"=20height=
=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczEFqxCAUAN=
DTxGXQ71e_CxcmZqAwi9KewOp3KmQcSMOU3r4wF3g15KYtsuCgnHJSkgYtvgN7btBsIws6U_G1O=
bJUDKM2jpUXPYAElAa8IjSgZ0QoX-zAetm8a2pCefCe_-bfvN_zcc7lcRd9lF55nG81bEhLuqQl=
GdiQLhhjiiqmRZL00SxJHKGP9phQVv7pt8HH3p993F7OGdZ1fZ90_Nyu1-1DPAP8BwAA__8OeDn=
T"/></p>
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