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Message-ID: <a012ffb4dd71fadf@85c46f75ec23595f>
Date: Wed, 22 May 2024 07:56:19 -0700
Subject: RE:Re: Message from Walmart.com Customer:  Where is my order, 200012014912119 #Ref 20240517003222493
From: "info@designerliving.com" <info@designerliving.com>
To: "c-CCB420865D77494BB2D61C6781395D0A@relay.walmart.com" <c-CCB420865D77494BB2D61C6781395D0A@relay.walmart.com>
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<p=20style=3d"text-wrap:=20wrap;">Hello&nbsp;Monica/=20Walmart=20-</p><p=20=
style=3d"text-wrap:=20wrap;"><br/></p><p>Thank=20you=20for=20sending=20the=
=20photo,=20and=20sorry=20for=20what=20happened=20to=20your=20order.=20We=
=20have=20processed=20the=20refund,=20and=20it=20may=20take=203-5=20busines=
s=20days=20to=20reflect=20on=20your=20account.=20If=20you=20have=20further=
=20concerns,=20please=20let=20us=20know.</p><p>&nbsp;</p><p=20style=3d"text=
-wrap:=20wrap;">Sincerely,</p><p=20style=3d"text-wrap:=20wrap;">Giselle</p>=
<p=20style=3d"text-wrap:=20wrap;">Designer=20Living=20Customer=20Service</p=
><p=20style=3d"text-wrap:=20wrap;">info@designerliving.com&nbsp;&nbsp;</p><=
p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p>The=20glass=20broke=20during=20transit.=
=20There=20is=20no=20glass=20on=20the=20frame.=20Instead=20the=20picture=20=
has=20glass=20marks=20all=20over.&nbsp;</p><p>I=20want=20a=20full=20refund.=
&nbsp;<br/></p><p><img=20alt=3d"image0.jpeg"=20src=3d"cid:7E193984-24E7-465=
0-A8D7-4B8D0949B4BE-L0-001"/><img=20alt=3d"image1.jpeg"=20src=3d"cid:9BA1B3=
63-53AC-4F0D-9AE6-8EB27B11DE98-L0-001"/><img=20alt=3d"image2.jpeg"=20src=3d=
"cid:6EE94322-3BFD-471D-9A54-713FE76CABB7-L0-001"/><img=20alt=3d"image3.jpe=
g"=20src=3d"cid:7C69A283-7174-4870-821A-3E18AAA3F43F-L0-001"/><img=20alt=3d=
"image4.jpeg"=20src=3d"cid:18BDB4D2-0E5A-4335-982E-BADF29E2938E-L0-001"/><b=
r/></p><p>Sent=20from=20my=20iPhone</p><p><br/></p><blockquote>On=20May=202=
1,=202024,=20at=2011:10=e2=80=afAM,=20Designer=20Living=20Inc.</blockquote>=
<blockquote><p>=ef=bb=bf</p><p=20style=3d"text-wrap:=20wrap;">Hello&nbsp;Mo=
nica/=20Walmart=20-</p><p><br/></p><p><span=20style=3d"text-wrap:=20wrap;">=
We=20are=20sorry=20for=20the=20frustration.&nbsp;</span>Upon=20further=20ch=
ecking,=20the=20package=20is=20out=20for=20delivery=20today.=20We=20suggest=
=20that=20you=20take=20a=20photo/video=20of=20the=20package=20once=20you=20=
receive=20a=20damaged=20item.&nbsp;</p><p><br/></p><p=20style=3d"text-wrap:=
=20wrap;">Sincerely,</p><p=20style=3d"text-wrap:=20wrap;">Giselle</p><p=20s=
tyle=3d"text-wrap:=20wrap;">Designer=20Living=20Customer=20Service</p><p=20=
style=3d"text-wrap:=20wrap;">info@designerliving.com&nbsp;&nbsp;</p><p>=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d</p><p><br/></p><p>=ef=bb=bf<img=20alt=3d"image0.png"=20src=3d"cid=
:4669ECDB-3DE0-4525-A0C9-1FCA5FE2C299-L0-001"/><img=20alt=3d"image1.png"=20=
src=3d"cid:7D1F6E9F-3D5A-4EBA-9BBC-3C8A0CFFF910-L0-001"/><br/></p><p><br/><=
/p><p>I=20want=20a=20refund.=20My=20package=20was=20damaged&nbsp;</p><p><br=
/></p><p><br/></p><p>Sent=20from=20my=20iPhone</p><p><br/></p><blockquote>O=
n=20May=2017,=202024,=20at=206:36=e2=80=afPM,=20Designer=20Living=20Inc.</b=
lockquote><blockquote><p>=ef=bb=bf</p><p>Hello&nbsp;<span=20style=3d"text-w=
rap:=20wrap;">Monica</span><span=20style=3d"text-wrap:=20wrap;">/=20Walmart=
=20-</span></p><p><span=20style=3d"text-wrap:=20wrap;"><br/></span></p><p><=
span=20style=3d"text-wrap:=20wrap;">We=20are=20sorry=20about=20that.=20We=
=20will=20contact=20FedEx&nbsp;=20to=20confirm=20the=20status=20of=20the=20=
package.</span></p><p><span=20style=3d"text-wrap:=20wrap;"><br/></span></p>=
<p><span=20style=3d"text-wrap:=20wrap;">Sincerely,</span></p><p>Giselle</p>=
<p=20style=3d"text-wrap:=20wrap;">Designer=20Living=20Customer=20Service</p=
><p=20style=3d"text-wrap:=20wrap;">info@designerliving.com&nbsp;=20&nbsp;=
=20&nbsp;=20&nbsp;</p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p>No=20it=20does=20=
not=20say=20in=20transit=20it=20says=20it=20was=20damaged=20en=20route&nbsp=
;<br/></p><p>Sent=20from=20my=20iPhone</p><p><br/></p><blockquote>On=20May=
=2017,=202024,=20at=204:37=e2=80=afPM,=20Designer=20Living=20Inc.</blockquo=
te><blockquote><p>=ef=bb=bf</p><p>Hello=20<span=20style=3d"text-wrap:=20wra=
p;">Monica</span>/=20Walmart=20-</p><p>&nbsp;</p><p>I=20hope=20this=20email=
=20finds=20you=20well.=20I=20am=20reaching=20out=20to=20provide=20you=20wit=
h=20an=20update=20on=20the=20status=20of=20your=20recent=20order=20number=
=20<span=20style=3d"text-wrap:=20wrap;">200012014912119&nbsp;</span>and=20P=
O=20<span=20style=3d"text-wrap:=20wrap;">108913145908398</span>.</p><p>&nbs=
p;</p><p>Upon=20reviewing=20our=20records,=20I=20see=20that=20your=20order=
=20is=20currently=20in=20transit=20and=20on=20its=20way=20to=20you.=20You=
=20can=20track=20the=20status=20of=20your=20order=20using=20the=20FedEX=20t=
racking=20number:=20776304961232.</p><p>&nbsp;</p><p>Thank=20you=20for=20yo=
ur=20patience=20and=20understanding.=20We=20appreciate=20your=20business=20=
and=20look=20forward=20to=20serving=20you=20again=20in=20the=20future.</p><=
p>&nbsp;</p><p>Best=20regards,</p><p>Jerson</p><p>Designer=20Living=20Custo=
mer=20Service</p><p>info@designerliving.com&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Living=
=20Inc.,&nbsp;</p><p><br/></p><p>Monica=20Olivares=20wants=20to=20connect=
=20with=20you=20for=20the=20order=20below:</p><p><br/></p><p><strong>=20Cus=
tomer=20Order=20Number</strong>:&nbsp;=20200012014912119</p><p><strong>=20P=
urchase=20Order=20No</strong>:&nbsp;=20108913145908398</p><p><strong>=20Rea=
son=20for=20Contact:=20</strong>&nbsp;Where=20is=20my=20order</p><p><strong=
>=20Item=20name/number:</strong>&nbsp;=20Martha=20Stewart=20Estuary=20Abstr=
act=20Landscape=20Framed=20Glass=20Wall=20Art,=2018.5&quot;W=20x=2023.5&quo=
t;H/267763013</p><p><br/><br/></p><p><strong>Customer=20Message</strong>:<b=
r/></p><p>My=20package=20never=20arrived.</p><p><br/></p><p><strong>What=20=
you=20need=20to=20do=20now:</strong></p><p>1.=20Reply=20to=20this=20message=
=20to=20contact=20the=20customer,=20and=20do=20so=20within=2048=20hours,=20=
per=20the=20guidelines=20outlined=20in=20the=20<a=20href=3d"https://sellerh=
elp.walmart.com/s/guide?article=3d000006402#Customer_Service_Requirements">=
Marketplace=20Seller=20Customer=20Care=20Requirements.</a>=0d=0a=20<br/>=20=
2.=20If=20there=20has=20been=20no=20reply=20to=20this=20communication=20wit=
hin=2048=20hours,=20Walmart=20may=20proactively=20refund=20the=20customer.<=
/p><p><br/><br/></p><p>Thank=20you,&nbsp;</p><p>Your=20Walmart=20Customer=
=20Care=20Team</p><p><br/></p><p><img=20width=3d"1px"=20height=3d"1px"=20al=
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