Subject: RE:Message from Walmart.com Customer: Ask a question, 200011882974115 #Ref 20240514003122411
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 14 May 2024 08:02:19 -0700

Hello Kassandra/ Walmart-

Thank you for your email.  Unfortunately, it is too late to cancel Order # 200011882974115/ Purchase Order No: 108913250630330.  This order has already shipped on FedEx tracking # 776342905781. If you do not need the item anymore, you can process a return request through your Walmart account once you receive the package.

Please be advised once a return has been received, our warehouse inspects all returns, to ensure that items are not damaged etc. and are in their original packaging.  They will then process the paperwork and forward onto our Customer Service team to process the refund.  The whole process takes approximately 15-20 business days.  Once your refund has been processed you will be notified by email.

Sincerely,

Kyle

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

Kassandra Carrillo wants to connect with you for the order below:

Customer Order Number:  200011882974115

Purchase Order No:  108913250630330

Reason for Contact:  Ask a question

Item name/number:  Comfort Spaces 9-Piece Comforter Set Microfiber Navy Blue Bed in a Bag Hypoallergenic Reversible with Side Pockets Bed Sets for Queen Bed/129158108

Customer Message:

how long to get money back if I cancel to get the right size its wrong size

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team