Subject: RE:Please contact the customer - Request Cancel #Ref 20240506003222255
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 06 May 2024 09:33:58 -0700

Hello Ashley/ Walmart-

Thank you for your email.  Unfortunately, it is too late to cancel Order # 200011764739878/ Purchase Order No: 108912735856439, as this order is already processing and too far into the system to prevent shipment at this time.

Sincerely,

Kyle

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: ashley lopez

Customer Order Number: 200011764739878

Purchase Order No: 108912735856439

Reason for Contact:  Request Cancel

Item name/number:   Comfort Spaces 4-Piece Geometric Metallic Print Design Comforter Set All Season Bedding Set Matching Sham Ivory/Gold, Full/Queen, Size: Full/Queen Comforter Set, Actual Color: Ivory/Gold, Pattern: Comforter Set/652933415

Agent message:   Cancellation is requested

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team