Subject: RE:Re: Designer Living Order D244270263 #Ref 20240429003222111
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 29 Apr 2024 14:49:55 -0700

Hello,

Thank you for confirming your order. We will now process the order so that it can be shipped as soon as possible.

Thanks,

Jerson

Customer Service

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The address is correct. I recently moved and haven't changed the billing zip.

On Mon, Apr 29, 2024, 07:27 Customer Service [email-masked] <[email-masked]> wrote:

Hello Matthew-

We are contacting you with Designer Living Customer Service regarding Order D244270263. This order got into error status due to a different billing and shipping addresses.  When there is an order at which the billing address does not match the shipping address, we contact the customer to verify that this is a valid purchase. This is an effort to prevent Credit Card fraud, and to give our customers a secure shopping experience.

To verify this order, please respond back to this email or contact our customer service team at 888-879-8790 M-F 7am-3:30pm PST.

Please note we can only hold the order in our system for 24-48 business hours.  If this purchase is not verified within this time-frame, the order will be cancelled.  Thank you.

Sincerely,
Kyle

Designer Living Customer Service

888-879-8790