Subject: RE:Re: Box Label #Ref 20240425003222023
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 25 Apr 2024 14:58:18 -0700

Hello Rachel-

Thank you so much!

Sincerely,

Jerson

Designer Living

[email-masked]

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Hi Kyle,

Thank you for getting back to us!

We can absolutely send the box back to your facility. I have sent you an email for the cost of the shipping back to your warehouse.

Best Regards,

Rachel

Customer Relations Team

iMemories

9160 E. Del Camino Drive, Ste. B1

Scottsdale, AZ 85258

800-845-7986

[email-masked]

www.imemories.com

On Thu, Apr 25, 2024 at 12:55 PM Customer Service [email-masked] <[email-masked]> wrote:

Hello Rachel-

Thank you for the photo that you have provided. Based on the information provided, we have concluded that we cannot get any customer information as the label is 90% blurred out. Would it be possible to ship the item back to our warehouse?

Sincerely,

Kyle

Designer Living

[email-masked]

On Fri, Apr 26, 2024 at 3:39 AM Rachel Harris <[email-masked]> wrote:

Hi,

Here's the photo of the box label from the package we received.

Best Regards,

Rachel

Customer Relations Team

iMemories

9160 E. Del Camino Drive, Ste. B1

Scottsdale, AZ 85258

800-845-7986

[email-masked]

www.imemories.com