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Message-ID: <9cf9116a85092120@8779ed062d9bda96>
Date: Wed, 17 Apr 2024 15:06:44 -0700
Subject: RE:Re: RE:Message from Walmart.com Customer: Ask a question, 200011840841774 #Ref 20240415003221762
From: "info@designerliving.com" <info@designerliving.com>
To: "c-5EC80ED9973C423FB347BB0502BB28A8@relay.walmart.com" <c-5EC80ED9973C423FB347BB0502BB28A8@relay.walmart.com>
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<p>Hi=20Helena/=20Walmart=20-</p><p><br/></p><p>You&#39;re=20much=20welcome=
!</p><p><br/></p><p>Jerson</p><p>Designer=20Living=20Customer=20Service</p>=
<p>info@designerliving.com&nbsp;</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>I=20h=
ad=20to=20go=20to=20Walmarts=20today=20and=20they=20took=20the=20package=20=
back.&nbsp;=20You=20should=20be=20receiving=20it=20shortly.&nbsp;=20Thank=
=20you=20for=20getting=20back=20to=20me=20so=20quickly.</p><p><br/></p><p>H=
elena</p><p><br/></p><p>On=20Wednesday,=20April=2017,=202024=20at=2001:32:3=
8=20PM=20EDT,=20Designer=20Living=20Inc.</p><p><br/></p><p><br/></p><p>Hi=
=20Helena=20-</p><p><br/></p><p>I=20attached=20your=20packing=20slip=20to=
=20this=20email.</p><p><br/></p><p=20style=3d"font-family:Arial,=20Helvetic=
a,=20sans-serif;">Jerson</p><p=20style=3d"font-family:Arial,=20Helvetica,=
=20sans-serif;">Designer=20Living=20Customer=20Service</p><p=20style=3d"fon=
t-family:Arial,=20Helvetica,=20sans-serif;"><a=20href=3d"mailto:info@design=
erliving.com"=20target=3d"_blank">info@designerliving.com</a>&nbsp;</p><p><=
br/></p><p><br/></p><p><br/></p><p>On=20Wed,=20Apr=2017,=202024=20at=2010:0=
1=e2=80=afAM=20Helena=20Radcliff=20&lt;<a=20href=3d"mailto:c-5EC80ED9973C42=
3FB347BB0502BB28A8@relay.walmart.com"=20target=3d"_blank">c-5EC80ED9973C423=
FB347BB0502BB28A8@relay.walmart.com</a>&gt;=20wrote:<br/></p><blockquote=20=
style=3d"margin:0px=200px=200px=200.8ex;border-left:1px=20solid=20rgb(204,2=
04,204);padding-left:1ex;"=20class=3d"ydp39001ef0yiv3671352366gmail_quote">=
<p>Hello</p><p><br/></p><p>I=20do=20not=20have=20a=20packing=20slip.&nbsp;=
=20I=20created=20an=20account=20with=20Designer=20Living,=20however=20there=
=20is=20no=20records=20of=20my=20order.&nbsp;=20Could=20this=20be=20due=20t=
o=20ordering=20through=20Wal-mart?</p><p><br/></p><p>I=20called=20the=20num=
ber=20given=20for=20customer=20service=20during=20office=20hours,=20I=20was=
=20on=20hold=20for=2030=20minutes=20then=20prompted=20to=20leave=20a=20mess=
age.&nbsp;&nbsp;</p><p><br/></p><p>Please=20advise.&nbsp;&nbsp;</p><p><br/>=
</p><p>Thank=20you,</p><p><br/></p><p>Helena=20Radcliff<br/></p><blockquote=
=20style=3d"padding-left:10px;border-left:2px=20solid=20rgb(15,105,255);mar=
gin-left:20px;"><p><br/></p><p>&nbsp;</p></blockquote><p><br/></p><p><br/><=
/p><p><br/></p><p>On=20Monday,=20April=2015,=202024=20at=2004:47:18=20PM=20=
EDT,=20Designer=20Living=20Inc.=20&lt;<a=20href=3d"mailto:s-5ec80ed9973c423=
fb347bb0502bb28a8@relay.walmart.com"=20target=3d"_blank">s-5ec80ed9973c423f=
b347bb0502bb28a8@relay.walmart.com</a>&gt;=20wrote:</p><p><br/></p><p><br/>=
</p><p>Hello=20=e2=80=93</p><p>&nbsp;</p><p>Thank=20you=20for=20your=20orde=
r=20with=20Designer=20Living!&nbsp;=20If=20you=20would=20like=20to=20return=
=20an=20item=20from=20your=20order=20or=20your=20entire=20order,=20please=
=20follow=20the=20return=20instructions=20that=20are=20printed=20on=20your=
=20packing=20slip.&nbsp;</p><p>&nbsp;</p><p>Our=20return=20policy=20is=20as=
=20follows:</p><p>&nbsp;</p><p>We=20always=20stand=20behind=20the=20quality=
=20of=20our=20products=20and=20we=20want=20you=20to=20be=20happy=20with=20y=
our=20purchase=20from=20<a=20href=3d"http://designerliving.com"=20target=3d=
"_blank">designerliving.com</a>.=20If=20you=20are=20not=20satisfied=20with=
=20your=20purchase=20for=20any=20reason,=20you=20may=20ship=20the=20new=20a=
nd=20unused=20product(s)=20back=20to=20us=20within=2030=20days=20of=20our=
=20original=20ship=20date=20for=20a=20full=20refund=20of=20your=20purchase=
=20price,=20less=20shipping=20fees*.=20To=20be=20eligible=20for=20a=20refun=
d,=20products=20must=20be=20returned=20in=20their=20original=20condition=20=
with=20their=20original=20packaging=20intact.=20Returns=20will=20be=20refun=
ded=20to=20the=20original=20method=20of=20payment.=20Once=20a=20credit=20is=
=20issued,=20it=20takes=205-7=20business=20days=20to=20see=20it=20reflected=
=20on=20your=20credit=20card=20statement.=20Please=20note=20return=20shippi=
ng=20charges=20are=20your=20responsibility=20and=20are=20non-refundable.=20=
<br/>=20<br/>=20To=20initiate=20a=20return=20you=20must=20have=20a=20Return=
=20Authorization=20Number=20which=20can=20be=20received=20by=20initiating=
=20your=20return=20online=20via=20your=20Designer=20Living=20Account.=20To=
=20start=20the=20return,=20either=20click=20the=20&quot;Request=20Return&qu=
ot;=20link=20above=20or=20go=20to=20your=20account=20page=20and=20click=20&=
quot;Request=20Return&quot;=20from=20your=20order.=20<br/>=20<br/>=20Please=
=20be=20sure=20to=20return=20the=20original=20packing=20slip=20with=20your=
=20order=20and=20select=20the=20appropriate=20reason=20for=20the=20return.=
=20Since=20we=20use=20multiple=20return=20centers=20based=20on=20product=20=
category,=20please=20use=20return=20item/items=20to=20the=20address=20in=20=
the=20upper=20right=20hand=20corner=20of=20your=20packing=20slip.=20If=20yo=
u=20need=20assistance=20with=20a=20return,=20you=20can=20contact=20us=20by=
=20email=20at=20<a=20href=3d"mailto:info@designerliving.com"=20target=3d"_b=
lank">info@designerliving.com</a>=20(M-F=207:00am=20=e2=80=93=204:00pm=20PS=
T).<br/>=20<br/>=20*Clearance=20items=20are=20final=20sales=20and=20cannot=
=20be=20returned.</p><p>&nbsp;</p><p>Sincerely,</p><p>&nbsp;</p><p>Jerson</=
p><p>Designer=20Living=20Customer=20Service<br/></p><p><a=20href=3d"mailto:=
info@designerliving.com"=20target=3d"_blank">info@designerliving.com</a>&nb=
sp;<br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Living=20In=
c.,&nbsp;</p><p><br/></p><p>Helena=20Radcliff=20wants=20to=20connect=20with=
=20you=20for=20the=20order=20below:</p><p><br/></p><p><strong>=20Customer=
=20Order=20Number</strong>:&nbsp;=20200011840841774</p><p><strong>=20Purcha=
se=20Order=20No</strong>:&nbsp;=20108910453618220</p><p><strong>=20Reason=
=20for=20Contact:=20</strong>&nbsp;Ask=20a=20question</p><p><strong>=20Item=
=20name/number:</strong>&nbsp;=20Intelligent=20Design=20Raina=20Total=20Bla=
ckout=20Metallic=20Print=20Grommet=20Top=20Curtain=20Panel=20Ivory=2050x63/=
346289409</p><p><br/><br/></p><p><strong>Customer=20Message</strong>:<br/><=
/p><p>I=20received=20my=20order=20today=20but=20the=20curtains=20are=20not=
=20what=20I=20had=20expected.&nbsp;=20How=20do=20I=20return=20the=20item?</=
p><p><br/></p><p><strong>What=20you=20need=20to=20do=20now:</strong></p><p>=
1.=20Reply=20to=20this=20message=20to=20contact=20the=20customer,=20and=20d=
o=20so=20within=2048=20hours,=20per=20the=20guidelines=20outlined=20in=20th=
e=20<a=20href=3d"https://sellerhelp.walmart.com/s/guide?article=3d000006402=
#Customer_Service_Requirements"=20target=3d"_blank">Marketplace=20Seller=20=
Customer=20Care=20Requirements.</a>=0d=0a=20<br/>=202.=20If=20there=20has=
=20been=20no=20reply=20to=20this=20communication=20within=2048=20hours,=20W=
almart=20may=20proactively=20refund=20the=20customer.</p><p><br/><br/></p><=
p>Thank=20you,&nbsp;</p><p>Your=20Walmart=20Customer=20Care=20Team</p><p><b=
r/></p><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://=
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