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Message-ID: <a76445fc355838e8@a486b8c3c6bd442b>
Date: Wed, 17 Apr 2024 14:58:19 -0700
Subject: RE:Please contact the customer - RequestRefund   #Ref 20240417003121824
From: "info@designerliving.com" <info@designerliving.com>
To: "a-268C0BE292CC4C63B465143B0ACA8F68@relay.walmart.com" <a-268C0BE292CC4C63B465143B0ACA8F68@relay.walmart.com>
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<p>Hello=20Shelly/&nbsp;=20Walmart=20-</p><p>&nbsp;</p><p>Thank=20you=20for=
=20your=20email.&nbsp;=20After=20reviewing=20your=20order,=20we=20noted=20t=
hat=20your=20order=20was=20delivered=20on=203/7/24=20at=2011:39=20AM.&nbsp;=
=20With=20FedEx=20tracking=20number:=20271751190580,=20please=20check=20the=
=20link=20for=20additional=20info.=20https://www.fedex.com/fedextrack/?trkn=
br=3d271751190580&amp;trkqual=3d12027~271751190580~FDEG.</p><p>&nbsp;</p><p=
>&nbsp;As=20per=20our=20Designer=20Living=20Return=20Policy,=20returns=20mu=
st=20be=20made=20within=2030=20days=20of=20the=20delivery=20date.&nbsp;=20W=
e=20regret=20to=20inform=20you=20that=20your=20return=20request=20for=20Ord=
er=20no.=20<span=20style=3d"text-wrap:=20wrap;">200011865049002</span>/=20P=
urchase=20order=20No:=20<span=20style=3d"text-wrap:=20wrap;">10890662542448=
0&nbsp;</span>has=20been=20denied.</p><p>&nbsp;</p><p>After=20careful=20rev=
iew,=20we=20found=20that=20the=20item=20you=20attempted=20to=20return=20did=
=20not=20meet=20the=20criteria=20outlined=20in=20our=20return=20policy.=20U=
nfortunately,=20we=20are=20unable=20to=20accept=20returns=20for=20items=20t=
hat=20do=20not=20meet=20these=20guidelines.</p><p>&nbsp;</p><p>We=20underst=
and=20that=20this=20may=20be=20disappointing,=20and=20we=20apologize=20for=
=20any=20inconvenience=20this=20may=20have=20caused=20you.</p><p>&nbsp;</p>=
<p>Thank=20you=20for=20your=20understanding=20in=20this=20matter.</p><p>&nb=
sp;</p><p>Best=20regards,</p><p>&nbsp;</p><p>Jerson</p><p>Designer=20Living=
=20Customer=20Service</p><p>info@designerliving.com</p><p>=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p=
><p><br/></p><p>Dear=20Designer=20Living=20Inc.&nbsp;</p><p><br/></p><p>**=
=20THIS=20IS=20AN=20ESCALATION=20**</p><p><br/></p><p>This=20is=20Walmart=
=20Customer=20Care,=20contacting=20you=20on=20behalf=20of=20the=20customer=
=20for=20the=20order=20below.=20The=20customer=20is=20receiving=20a=20copy=
=20of=20this=20message.</p><p><br/></p><p><strong>=20Customer=20Name:</stro=
ng>&nbsp;SHELLY=20GODWIN</p><p><strong>Customer=20Order=20Number:</strong>&=
nbsp;200011865049002</p><p><strong>Purchase=20Order=20No:</strong>&nbsp;108=
906625424480</p><p><strong>=20Reason=20for=20Contact:=20</strong>&nbsp;Requ=
estRefund</p><p><strong>=20Item=20name/number:=20</strong>&nbsp;=20Martha=
=20Stewart=20Lake=20Walk=20Abstract=20Landscape=20Framed=20Canvas=20Wall=20=
Art,=2037.2&quot;W=20x=2025.2&quot;H/405598817</p><p><strong>=20Agent=20mes=
sage:=20</strong>&nbsp;=20Hi!=20My=20item=20arrived=20damaged=20on=20the=20=
frame.=20I=20have=20a=20picture=20I=20can=20include.=20I=20would=20like=20a=
=20refund</p><p><br/></p><p><br/></p><p><strong>What=20you=20need=20to=20do=
=20now:</strong></p><p>1.=20Reply=20to=20this=20message=20to=20contact=20th=
e=20customer,=20and=20do=20so=20within=2048=20hours,=20per=20the=20guidelin=
es=20outlined=20in=20the=20<a=20href=3d"https://sellerhelp.walmart.com/s/gu=
ide?article=3d000006402#Customer_Service_Requirements">Marketplace=20Seller=
=20Customer=20Care=20Requirements.</a>=0d=0a=20<br/>=202.=20If=20there=20ha=
s=20been=20no=20reply=20to=20this=20communication=20within=2048=20hours,=20=
Walmart=20may=20proactively=20refund=20the=20customer.</p><p><br/></p><p><b=
r/></p><p>Thank=20you,&nbsp;<br/>=20Your=20Walmart=20Customer=20Care=20Team=
</p><p><br/></p><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=
=3d"http://cccp.relay.walmart.com/o/eJwczE1KxDAUAODTNMuS99OXZJFFGyoIsxA9QUx=
ex0AnhVoUby_MBb4a80bCajSCAyLnnYj5ihVJi2DeXA7VCdSp4GcARld8mGwwLaJFtgwOPCFPY6=
khK4WMHgEKuYHtqXv-G3_z_sjnNZbjYVovrWq_XmtE8ckuKwZMiZPQwjIB02LnNPsX8eaMrW_Hw=
Lbqd7t3Pff20_r96VwxpfQ20Pyx3m7r-38AAAD___ucOD8"/></p>
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