Subject: RE:Re: Re: Customer: Melissa Richardson, TRK# 272530641133, Order#108904245963505, Item# WR10-1055 #Ref 20240405003121392
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 16 Apr 2024 09:23:00 -0700

Hi Steven / Walmart -

Thank you for your email. As of now we did not receive any response from Walmart yet.

Jerson

Designer Living Customer Service

[email-masked]

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Good Morning,

Following up on this.

Thank You

Steven Adams

Rework/Returns Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

O:912.373.7778 x 3845

On Fri, Apr 5, 2024 at 5:14 PM [email-masked] <[email-masked]> wrote:

Hello Steven-

Thank you for the photos that you have provided. We have filed a dispute on Walmart regarding the order. Kindly keep the item as of now while the investigation is on process.

Sincerely,

Kyle

Designer Living

[email-masked]

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Good Afternoon,

Please see attachments for photos requested.

Please let me know if anything else is needed.

Thank You

Steven Adams

Rework/Returns Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

O:912.373.7778 x 3845

On Fri, Apr 5, 2024 at 10:46 AM [email-masked] <[email-masked]> wrote:

Hello Steven-

Thank you for your email. Can you provide us the actual photo of the item that was received? We will need the photo to file a dispute on Walmart.

Thank you!

Sincerely

Kyle

Designer Living

[email-masked]

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Good Morning,

We received a return from the following customer. We are able to pull the order in EEC, however the item that was return does not match what was returned. Can you please verify if the customer returned this due to receiving the wrong item or if this was returned by mistake.

Please see attachment for return label for reference.

Thank You

Steven Adams

Rework/Returns Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

O:912.373.7778 x 3845