Subject: RE:Customer: Cass Emmer, TRK# 272537383353, Order# 108907964523871 #Ref 20240409003221510
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 09 Apr 2024 11:10:13 -0700

Hello Steven-

Thank you for your email. The return reason is the customer received an incorrect item. The order was already refunded. Kindly return to stock if the item is in good condition and dispose of it if it is damaged.

Mi Zone 4Pcs King/Cal King Comforter Set   with Matching Sham and D&reg;cor Pillow, Polka Dot with Teal Leopard   Print

Purchase Order #: 108907964523871|RMA #: 161703874583333638

RETURN REASON

Not As Described

CUSTOMER

Cass Emmer

ITEM PRICE

$69.99

QUANTITY

x 1

Refunded

RETURN DETAILS

FedExTracking #:272537383353

Request Date:03/23/2024

Return line:1

Customer Order #:200011703482596

Refund Status:Refunded

Channel:My Account

Refund Channel:Walmart Triggered

Refund   Date:03/28/2024

Tracking Status:Delivered

Refund Mode:First Scan

ORDER DETAILS

Item ID:55431936

PO Line #:1

Condition:New

ORDER BALANCE

Total Item Price $69.99 x 1$69.99

Shipping:$0.00

Taxes:$4.20

Refund   Amount:$74.19

Payment DetailsEmail CustomerDispute This   Return

Thank you,

Jerson

Designer Living Customer Service

[email-masked]

===============================================================================

Good Afternoon,

We received a return from the following customer. We were able to pull up the order in EEC, however the item number that was received does not match what was matched. We received MZ10-226. And the item number that was ordered was MZ10-483. Can you please verify if the customer was returning this due to receiving the wrong item or ff this was returned by mistake.

Please see attachment for return label for reference.

Thank You

Steven Adams

Rework/Returns Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

O:912.373.7778 x 3845