Subject: RE:Please contact the customer - Request Cancel #Ref 20240404003221380
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 05 Apr 2024 10:01:20 -0700

Hello Elaine / Walmart-

Thank you for your email.  Unfortunately, it is too late to cancel Order # 200011648689656/ Purchase Order No: 108909626475395.  This order has already shipped on FedEx tracking # 775815829070.

Sincerely,

Jerson

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: ELAINE WILSON

Customer Order Number: 200011648689656

Purchase Order No: 108909626475395

Reason for Contact:  Request Cancel

Item name/number:   Comfort Spaces 9-Piece Navy Blue Bed in A Bag Full Size Comforter Set with Side Pockets Bed sets for Full Bedding, Size: Full, Actual Color: Blue/835994938

Agent message:   Cancellation is requested

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team