Subject: RE:Message from Walmart.com Customer: Where is my order, 200011880680799 #Ref 20240402003321325
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 03 Apr 2024 12:04:55 -0700

Hello Marjorie / Walmart-

Thank you for your email. Upon checking with your Order No: 200011880680799/ Purchase order No: 108908685627753, we succesfully processed a refund for $14.00. Kindly try to check your bank to see the amount that has been refunded. Thanks!

Sincerely,

Jerson

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

Marjorie  Velez wants to connect with you for the order below:

Customer Order Number:  200011880680799

Purchase Order No:  108908685627753

Reason for Contact:  Where is my order

Item name/number:  Regency Heights Textured King/Cal-King Comforter Sets 3 Piece Bedding with Pillow Shams Sage Green/5085217142

Customer Message:

our dear customer received the package however she realized that the price changed i the website, she paid $59.99 and she is asking to get a price adjustment now the item is for $45.99 can you help her with that please

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team