Subject: RE:Message from Walmart.com Customer: Where is my order, 200011764909343 #Ref 20240330003221246
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 01 Apr 2024 07:45:26 -0700

Hello Deborah / Walmart-

Thank you for your email.  Upon checking with FedEx, your order#:200011764909343/ Purchase order #: 108907760655624 with the tracking#: 272261021732 has been delivered on 03/30/2023.  We ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not misplaced.

Sincerely,

Jerson

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

Deborah Bernard wants to connect with you for the order below:

Customer Order Number:  200011764909343

Purchase Order No:  108907760655624

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces 9-Piece Queen Bed in a Bag College Dorm Comforter Sets Down Alternative with Sheet Set and Side Pockets, Aqua Blue/483987672

Customer Message:

I forgot to add that Walmart said it had been sent to the wrong address. The picture they had was not of my door. I have a dark grey door mat that’s says Welcome on it. Walmart told me the door it got sent to in the picture didn’t have a door mat at all.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team