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Message-ID: <9815462c28f60c14@bd9b8731a7e43851>
Date: Wed, 27 Mar 2024 10:06:45 -0700
Subject: RE:Re: Message from Walmart.com Customer:  Ask a question, 200011742461010   #Ref 20240327003221152
From: "info@designerliving.com" <info@designerliving.com>
To: "c-1BBF4F979F564C798B370878EF5C12B1@relay.walmart.com" <c-1BBF4F979F564C798B370878EF5C12B1@relay.walmart.com>
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<p>Hello=20Lori-</p><p><br/></p><p>Thank=20you=20for=20that=20information.=
=20Can=20you=20provide=20us=20screenshots=20or=20records=20of=20your=20conv=
ersation=20with=20Walmart=20customer=20service?=20Becasue=20in=20the=20Desi=
gner=20Living=20system=20there=20are=20no=20records=20that=20shows=20intera=
ction=20with=20you.=20We=20just=20need=20to=20validate=20the=20claim=20in=
=20order=20for=20us=20to=20provide=20you=20with=20a=20proper=20resolution.&=
nbsp;</p><p><br/></p><p>Thank=20you.</p><p><br/></p><p>Sincerely,</p><p>Kyl=
e</p><p>Designer=20Living</p><p>info@designerliving.com</p><p><br/></p><p>=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d</p><p>Well=20that=20is=20unfortunate.=20Like=20I=20said=20I=20=
tried=20to=20get=20in=20touch=20with=20Walmart=20and=20Fed=20ex=20to=20find=
=20out=20where=20it=20was=20since=20I=20was=20told=20it=20was=20delivered=
=20on=20the=2023rd.=20&nbsp;=20I=20was=20told=20by=20Walmart=20to=20continu=
e=20to=20wait=20a=20few=20days=20to=20see=20if=20it=20was=20delivered=20to=
=20the=20wrong=20address=20or=20if=20a=20notice=20came=20earlier=20than=20e=
xpected=20due=20to=20weather=20even=20though=20it=20didn=e2=80=99t=20have=
=20delivery.=20It=20did=20not=20show=20up=20on=20my=20porch=20until=20Febru=
ary=2028.&nbsp;</p><p><br/></p><p>Sent=20from=20my=20iPhone</p><p><br/></p>=
<blockquote>On=20Mar=2027,=202024,=20at=2010:49=e2=80=afAM,=20Designer=20Li=
ving=20Inc.</blockquote><blockquote><p>=ef=bb=bf</p><p>Hello=20Lori/&nbsp;=
=20Walmart=20-&nbsp;</p><p><br/></p><p>Thank=20you=20for=20your=20email.&nb=
sp;=20After=20reviewing=20your=20order,=20we=20noted=20that=20your=20order=
=20was=20delivered=20on=202/23/24=20at=201:18=20PM.&nbsp;=20With=20FedEx=20=
tracking=20number:=20271137226405,=20please=20check=20the=20link=20for=20ad=
ditional=20info.=20https://www.fedex.com/fedextrack/?trknbr=3d271137226405&=
amp;trkqual=3d12027~271137226405~FDEG.</p><p><br/></p><p>&nbsp;As=20per=20o=
ur=20Designer=20Living=20Return=20Policy,=20returns=20must=20be=20made=20wi=
thin=2030=20days=20of=20the=20delivery=20date.&nbsp;=20We=20regret=20to=20i=
nform=20you=20that=20your=20return=20request=20for=20Order=20no.=2020001174=
2461010/=20Purchase=20order=20No:=20108905068617683&nbsp;=20&nbsp;has=20bee=
n=20denied.</p><p><br/></p><p>After=20careful=20review,=20we=20found=20that=
=20the=20item=20you=20attempted=20to=20return=20did=20not=20meet=20the=20cr=
iteria=20outlined=20in=20our=20return=20policy.=20Unfortunately,=20we=20are=
=20unable=20to=20accept=20returns=20for=20items=20that=20do=20not=20meet=20=
these=20guidelines.</p><p><br/></p><p>We=20understand=20that=20this=20may=
=20be=20disappointing,=20and=20we=20apologize=20for=20any=20inconvenience=
=20this=20may=20have=20caused=20you.&nbsp;</p><p><br/></p><p>Thank=20you=20=
for=20your=20understanding=20in=20this=20matter.</p><p><br/></p><p>Best=20r=
egards,</p><p><br/></p><p>Jerson</p><p>Designer=20Living=20Customer=20Servi=
ce</p><p>info@designerliving.com</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=
=20Designer=20Living=20Inc.,&nbsp;</p><p><br/></p><p>Lori=20Wells=20wants=
=20to=20connect=20with=20you=20for=20the=20order=20below:</p><p><br/></p><p=
><strong>=20Customer=20Order=20Number</strong>:&nbsp;=20200011742461010</p>=
<p><strong>=20Purchase=20Order=20No</strong>:&nbsp;=20108905068617683</p><p=
><strong>=20Reason=20for=20Contact:=20</strong>&nbsp;Ask=20a=20question</p>=
<p><strong>=20Item=20name/number:</strong>&nbsp;=20Madison=20Park=20Donovan=
=20Embroidered=20Shower=20Curtain,=20Black,=2072x72&quot;/5039235008</p><p>=
<br/><br/></p><p><strong>Customer=20Message</strong>:<br/></p><p>I=20need=
=20to=20return=20this=20shower=20curtain.=20It=20came=20late.=20I=20had=20r=
eached=20out=20to=20say=20it=20shows=20it=20was=20delivered=20but=20it=20wa=
sn=e2=80=99t.=20I=20was=20told=20to=20wait=20a=20few=20days=20to=20see=20if=
=20it=20would=20be=20delivered.=20It=20finally=20showed=20up=205=20days=20l=
ater.=20By=20this=20time=20I=20had=20gotten=20something=20else=20since=20I=
=20had=20company.=20Went=20to=20return=20this=20and=20they=20said=20I=20nee=
d=20to=20contact=20the=20seller.=20On=20my=20Walmart=20account=20it=e2=80=
=99s=20says=20March=2024=20last=20day=20to=20return=20but=20it=20came=205=
=20days=20after=20it=20said=20it=20was=20delivered.=20Can=20you=20please=20=
help=20me=20return=20this=20?</p><p><br/></p><p><strong>What=20you=20need=
=20to=20do=20now:</strong></p><p>1.=20Reply=20to=20this=20message=20to=20co=
ntact=20the=20customer,=20and=20do=20so=20within=2048=20hours,=20per=20the=
=20guidelines=20outlined=20in=20the=20<a=20href=3d"https://sellerhelp.walma=
rt.com/s/guide?article=3d000006402#Customer_Service_Requirements">Marketpla=
ce=20Seller=20Customer=20Care=20Requirements.</a>=0d=0a=20<br/>=202.=20If=
=20there=20has=20been=20no=20reply=20to=20this=20communication=20within=204=
8=20hours,=20Walmart=20may=20proactively=20refund=20the=20customer.</p><p><=
br/><br/></p><p>Thank=20you,&nbsp;</p><p>Your=20Walmart=20Customer=20Care=
=20Team</p><p><br/></p><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=
=20src=3d"http://cccp.relay.walmart.com/o/eJwczFFqxCAQANDTxM8wMzrqfPjRSAKF_=
SjtCWZX3QpZF9LQ0tsXeoFXkjbrXTU1YUBkR86K-UyOmBpyVBS2VlmUvRSM0ArDVcD0REAOLAUk=
CiizlitoIw_eFwDkycFRd_2df3R_6HHOt-fD9HHrpY7ztSRcls1tEmRj73KQuNgAMcR144y0oDl=
SH-05OSj1q99HPfb-3cf93zlTzvltsi8f6-Wyvv8FAAD__4YUN5c"/></p><p><img=20width=
=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com=
/o/eJwEwM1OhDAQAOCnocdmpp0yzKEHaZbEg9H48wDtdlBiYRPAbHz7_WrMs-9JjUZkxBBABMxP=
nMU7QclcGKqrRA6L0py1FhbhYpbowBF4x0gkNFhfh9AXrei5h6DQEeza8r-957bm_bTX22qW7bp=
U3c7nGnEcJ5qEZQo9JZZh9AwDD5cpJHQjmj22u7Z2dATfLdfjvG1qf9HZdbF_hzljSumt80_p6-=
Pz9eXy_ggAAP__Kpw5oA"/></p></blockquote><p><img=20width=3d"1px"=20height=3d=
"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczEFq9SAQAODTx=
GVwHMcZFy7-SAI_vEVpT2Dj-Crk-SANLb19oRf4aioNg1ejCRiAiB2w-UisRKohELQmOyGzRBKL=
jiopFTY9Oeu8RccQEJFnddRaZIUo1sq7TN6eepSf-bscj3Je8_58mD72XnVc_2uCZdn8FjluFHz=
mKAuyFZZ1owxuAXOmPtpz8rbqZ78PPY_-1cf9z7lSzvllwn9v6-22vv4GAAD__7dAN90"/></p>
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