MIME-Version: 1.0
Message-ID: <9bf8bc280bf6164c@89715a95b0bc9c72>
Date: Thu, 21 Mar 2024 08:31:35 -0700
Subject: RE:Re: Re: Please contact the customer - Damaged/Missing Parts/Not Received #Ref 20240315003120696
From: "info@designerliving.com" <info@designerliving.com>
To: "c-B1103C9F05A2413CAE0BA8CBA3DFAF90@relay.walmart.com" <c-B1103C9F05A2413CAE0BA8CBA3DFAF90@relay.walmart.com>
Content-Type: multipart/mixed;
	boundary="f76982b3.8906.47f8.a7c4.d5af64ce5173"


--f76982b3.8906.47f8.a7c4.d5af64ce5173
Content-Type: multipart/alternative;
	boundary="0c38d688.c62f.46d1.babb.2e636afc3b2a"


--0c38d688.c62f.46d1.babb.2e636afc3b2a
Content-Type: text/plain;
	charset="utf-8"
Content-Transfer-Encoding: quoted-printable


--0c38d688.c62f.46d1.babb.2e636afc3b2a
Content-Type: text/html;
	charset="utf-8"
Content-Transfer-Encoding: quoted-printable

<p>Hello=20Jesica/=20Walmart-</p><p>&nbsp;</p><p>Thank=20you=20for=20your=
=20email.=20We=20are=20sorry=20to=20hear=20your=20order=20has=20not=20arriv=
ed.=20Unfortunately,=20we=20cannot=20see=20further=20into=20FedEx&#39;s=20s=
ystem=20as=20to=20why=20you=20have=20not=20received=20this=20package;=20the=
refore,=20we=20have=20opened=20a=20lost=20package=20investigation=20with=20=
FedEx.=20Generally,=20this=20will=20take=20anywhere=20between=201-8=20busin=
ess=20days=20to=20resolve;=20however,=20it=20can=20be=20completed=20sooner.=
=20Once=20FedEx=20completes=20their=20investigation,=20they=20will=20notify=
=20us=20of=20the=20results;=20and=20we=20in=20turn=20will=20contact=20you=
=20with=20an=20update.=20We=20appreciate=20your=20patience=20while=20the=20=
investigation=20is=20in=20progress.=20Thank=20you!</p><p>&nbsp;</p><p>Since=
rely,</p><p>Kyle</p><p>Designer=20Living=20Customer=20Service</p><p>info@de=
signerliving.com</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>That&#39;s=20not=20t=
he=20door=20to=20my=20house.=20This=20is=20my=20door=20my=20house.</p><p><b=
r/></p><p>El=20lun,=2018=20de=20mar=20de=202024,=2012:07=20p.&nbsp;m.,=20De=
signer=20Living=20Inc.=20&lt;<a=20href=3d"mailto:s-B1103C9F05A2413CAE0BA8CB=
A3DFAF90@relay.walmart.com"=20target=3d"_blank">s-B1103C9F05A2413CAE0BA8CBA=
3DFAF90@relay.walmart.com</a>&gt;=20escribi=c3=b3:<br/></p><blockquote=20cl=
ass=3d"gmail_quote"=20style=3d"margin:0=200=200=20.8ex;border-left:1px=20#c=
cc=20solid;padding-left:1ex"><p>Hello=20Jesica-</p><p>&nbsp;</p><p>FedEx=20=
confirmed=20delivery=20of=20this=20package,=20and=20provided=20a=20photo=20=
of=20where=20the=20package=20delivered.&nbsp;=20Unfortunately=20based=20on=
=20these=20conditions,=20we=20are=20unable=20to=20assist=20further=20with=
=20your=20claim=20at=20this=20time.&nbsp;=20You=20may=20want=20to=20file=20=
a=20police=20report=20or=20file=20a=20claim=20with=20your=20home=20owners=
=20insurance.</p><p><img=20src=3d"https://eecsystem.com/AttachedFilesUS/Ema=
ilFile%5CSend%5C2024%5C03%5C18%5C09%5C701d165e-4ba6-4483-ad52-7a5062679446i=
mage.png"=20title=3d"image.png"=20alt=3d"image.png"/></p><p>&nbsp;</p><p>Th=
ank=20you,</p><p>Kyle</p><p>Customer=20Service=20Rep.</p><p>Designer=20Livi=
ng</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>I=20have=20not=20received=20anythin=
g=20yet.&nbsp;</p><p><br/></p><p>El=20vie,=2015=20de=20mar=20de=202024,=202=
:08=20p.&nbsp;m.,=20<a=20href=3d"mailto:info@designerliving.com"=20target=
=3d"_blank">info@designerliving.com</a>=20&lt;<a=20href=3d"mailto:s-B1103C9=
F05A2413CAE0BA8CBA3DFAF90@relay.walmart.com"=20target=3d"_blank">s-B1103C9F=
05A2413CAE0BA8CBA3DFAF90@relay.walmart.com</a>&gt;=20escribi=c3=b3:<br/></p=
><blockquote=20class=3d"gmail_quote"=20style=3d"margin:0=200=200=20.8ex;bor=
der-left:1px=20#ccc=20solid;padding-left:1ex"><p>You=20have=20a=20message=
=20from=20Designer=20Living=20Inc.=20-=20Walmart.com=20&nbsp;</p><p><br/></=
p><hr/><p><br/></p><p><strong>=20Sales=20Order=20Id:=20</strong>&nbsp;20001=
1609989421</p><p><strong>=20Item:=20</strong>&nbsp;=20Intelligent=20Design=
=209-Piece=20Full=20Comforter=20Sets=20with=20Sheet=20Bed=20in=20a=20Bag=20=
Coral=20Medallion=20Print=20Bedding=20Sets,=20Bed=20Size:=20Full,=20Actual=
=20Color:=20Coral</p><p><br/></p><p><br/></p><p>Hello=20Jesica/=20Walmart-<=
/p><p>&nbsp;</p><p>Thank=20you=20for=20your=20email.&nbsp;=20Upon=20checkin=
g=20with=20FedEx,=20your=20order#:200011609989421/=20Purchase=20order=20#:&=
nbsp;108906317110301&nbsp;with=20the=20tracking#:&nbsp;271695058386&nbsp;ha=
s=20been=20delivered=20on=203/11/24.&nbsp;=20We=20ask=20that=20you=20first=
=20check=20with=20other=20family=20members,=20neighbors=20and=20around=20th=
e=20outside=20of=20your=20home=20to=20ensure=20the=20package=20was=20not=20=
misplaced.&nbsp;</p><p>&nbsp;</p><p>Sincerely,</p><p>Kyle</p><p>Designer=20=
Living=20Customer=20Service</p><p><a=20href=3d"mailto:info@designerliving.c=
om"=20target=3d"_blank">info@designerliving.com</a></p><p>=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p=
><p><br/></p><p>Dear=20Designer=20Living=20Inc.&nbsp;</p><p><br/></p><p>**=
=20THIS=20IS=20AN=20ESCALATION=20**</p><p><br/></p><p>This=20is=20Walmart=
=20Customer=20Care,=20contacting=20you=20on=20behalf=20of=20the=20customer=
=20for=20the=20order=20below.=20The=20customer=20is=20receiving=20a=20copy=
=20of=20this=20message.</p><p><br/></p><p><strong>=20Customer=20Name:</stro=
ng>&nbsp;Jesica=20Erro</p><p><strong>Customer=20Order=20Number:</strong>&nb=
sp;200011609989421</p><p><strong>Purchase=20Order=20No:</strong>&nbsp;10890=
6317110301</p><p><strong>=20Reason=20for=20Contact:=20</strong>&nbsp;Damage=
d/Missing=20Parts/Not=20Received</p><p><strong>=20Item=20name/number:=20</s=
trong>&nbsp;=20Intelligent=20Design=209-Piece=20Full=20Comforter=20Sets=20w=
ith=20Sheet=20Bed=20in=20a=20Bag=20Coral=20Medallion=20Print=20Bedding=20Se=
ts,=20Bed=20Size:=20Full,=20Actual=20Color:=20Coral/56028778</p><p><strong>=
=20Agent=20message:=20</strong>&nbsp;=20HELLO!=20Our=20mutual=20customer=20=
did=20not=20get=20the=20item=20as=20it=20does=20show=20delivered.=20The=20c=
ustomer=20is=20requesting=20a=20refund.=20Please=20assist=20with=20this=20m=
atter.</p><p><br/></p><p><br/></p><p><strong>What=20you=20need=20to=20do=20=
now:</strong></p><p>1.=20Reply=20to=20this=20message=20to=20contact=20the=
=20customer,=20and=20do=20so=20within=2048=20hours,=20per=20the=20guideline=
s=20outlined=20in=20the=20<a=20href=3d"https://sellerhelp.walmart.com/s/gui=
de?article=3d000006402#Customer_Service_Requirements"=20target=3d"_blank">M=
arketplace=20Seller=20Customer=20Care=20Requirements.</a>=0d=0a=20<br/>=202=
.=20If=20there=20has=20been=20no=20reply=20to=20this=20communication=20with=
in=2048=20hours,=20Walmart=20may=20proactively=20refund=20the=20customer.</=
p><p><br/></p><p><br/></p><p>Thank=20you,&nbsp;<br/>=20Your=20Walmart=20Cus=
tomer=20Care=20Team</p><p><br/></p><p><img=20width=3d"1px"=20height=3d"1px"=
=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczE1qxCAUAODTxGV4T5=
9GFy6MTaAwi9KewJ-XqZBxwIaW3r7QC3zVp0MZYsEeFwQtFRkjPn3NqehjWaCgBm0K21Syc-QwZ=
0NoRfMSJIFCjYskaWZja84kpXVQU2acCAaf6Xf-SecjjWsuz4dovbTK_XqtfkUEFd0OOkhCFcMG=
a7BxDeplD7sDMXzrx3MiqPzV7p3H2b5bv_87l48xvk0qfGy32_b-FwAA__88uTja"/></p><p><=
br/></p><hr/><p><br/></p><p>Walmart=20Customer=20Service=20Team</p><p><br/>=
</p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.r=
elay.walmart.com/o/eJwczE1OxSAQAODTlGUzAwxMFywoviYujMafA0yBp5j2NcEmxtubvAt8=
JcjVOFtVDegRSDuYtPoKK9NqViJtPRk0KzqPLNeMzDmTY9WCBm3BICEDox6nAiDstcZSHHkZLPS=
6yd_4K9su_Rzzsat2y63U2_lYwowIJk0LUNQWTYoXmCOnOZqHJS4TqB6-60_LUns_2A4WPndp25=
05Q0rpZTAxfby9Pz9dXv8DAAD__70oN3s"/></blockquote><p><img=20width=3d"1px"=20=
height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczE1K=
xTAQAODTNMsy08nvIos0tiC8hegJ0sz0GejLg1oUby94gY9j2clqURLRIThnAoH6jOi9dVwtBBN=
cZYNCtljj68bCHKxqcYJJA6FHQxPCWMOmrd54k2B2ojJoOOUov-NPOR7lvMb6fKjWa2Pp1yvHGR=
EohxVMmjRSTgvMyec50cua1gDqjK3vz0EDy1e7dzmP9t36_d-5Ys75baD0sdxuy_tfAAAA__85f=
jj5"/></p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://=
cccp.relay.walmart.com/o/eJwczE1KxTAQAODTNMsyk5m-JIss0vgKLkTx5wDTZqqR9hViQb=
y98C7wlSgrXViNRnQIznlgMl_RonOgyAV0BWfdzCvOg5Mwh7JYmk2NFiwDoccLOEt9EFWCQdhDW=
ZmwY2i6yV__K9su7eyXYzf1ttSit_OxxBERKIcJhmQZKacrjMnnMdHDlKYApsVv_amLaGuH547h=
c5e63Zkz5pxfOkr54-39-en6-h8AAP__JO04Mg"/></blockquote><p><img=20width=3d"1p=
x"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJw=
czE1qxCAUAODTxGV4P5rowoWxCRRmUdoTZPQ5FTIGbGjp7Qu9wJf9XnjSosTjjOBmRgT16ae7tY=
lnultObA2bXBBIyKVizFxEVU9AGpiACC3DaLW4jJnKNGnUwIOGLsf-O_7sx3Pv15jOp6ot1Szte=
s1-QQSObgMTSCPHsMISbFwCv2xhc6C6r62cg4YsX_XRpB_1u7bHv3P5GOPbwOFjvd3W978AAAD_=
_7pHN-8"/></p>
--0c38d688.c62f.46d1.babb.2e636afc3b2a--

--f76982b3.8906.47f8.a7c4.d5af64ce5173--