Subject: RE:Message from Walmart.com Customer: Ask a question, 200011773619370 #Ref 20240318003220832
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 19 Mar 2024 08:09:04 -0700

Hello Ruby/ Walmart -

Thank you for your email. We are sorry if you did not received your pillow cases. Kindly check the center set because sometimes the pillow cases was in there.

Thanks,

Jerson

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

Ruby Bustamante wants to connect with you for the order below:

Customer Order Number:  200011773619370

Purchase Order No:  108905786524671

Reason for Contact:  Ask a question

Item name/number:  Comfort Spaces 3-Piece Full/Queen Reversible Comforter Sets Microfiber Down Alternative Bedding Set Lavender/Gray/899982025

Customer Message:

Hello I have received my order and I absolutely love the bedding the only problem is that the pillow cases did not come with them :(  is there anything we can do to solve this problem ?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team